Senior Process Excellence Manager

Everyone's story matters. Come shape your story with us at Riverty.

But where does that take you?
To one of our 30 hybrid workspaces – designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 11 countries. United by one mission: Combining empathy, advanced technology and data-driven insights to keep people and businesses in flow. With payments made for them. So that they don't have to worry about it.

And there's more:
We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short: shaping FinTech.

Be the Multiplier of Efficiency at Scale

Riverty is on a mission to transform how we work — one process at a time. As part of our Global Process Excellence team, you'll sit at the intersection of data, technology, and operational strategy, building bridges between business challenges and intelligent solutions.

We are looking for a
Senior Process Excellence Manager (m/f/d) Permanent, Full - Time,
with experience in process mining and AI-enabled process transformation and a Lean Six Sigma Black Belt certification — someone who can not only see inefficiencies but systematically eliminate them. A Lean Six Sigma Black Belt who takes leadership in challenging excellence and shares their knowledge with their team in order to improve inefficiencies long term. Join our team at one of our locations in Baden-Baden, Berlin, Verl, Amsterdam or Münster – flexible working conditions available.

This is not a passive process improvement role. It's a transformation driver position for someone who thrives in a fast-paced, data-rich environment, and wants to make impact at scale.

Your Mission

• You take the lead in analyzing and reimagining high-impact business and operational processes, uncovering efficiency wins and unlocking the potential of AI and automation
• You mentor others on structured improvement methods, and help embed excellence into daily operation by training process managers in the use of Lean Six Sigma framework
• You team up with stakeholders across business, operations, and IT to streamline and standardize processes, driving scalable and future-ready solutions
• You build resilient processes that run smoothly and smartly, by implementing real-time monitoring, alerting systems, and strong incident & problem management frameworks
• You spearhead Process Intelligence initiatives — from discovery to modeling to rollout, always focused on delivering measurable impact and clear ROI

Your Skills & Experience

• You are a certified Lean Six Sigma Black Belt with a strong track record of leading complex projects and delivering cost and time savings
• You have several years of process and / or operations excellence experience in an international environment
• You have a strong understanding of AI and automation capabilities in operations (Discovery and Business requirement definition in order to identify, frame, and scope high-value transformation efficiency opportunities)
• You are skilled in stakeholder facilitation, storytelling with data, and value-based prioritization
• You have a track record working at the interface of operations, IT, and data science
• You are fluent in English (written & spoken). Proficiency in German is highly preferred.

Plus if You Bring:

• Advanced hands-on expertise in process mining tools (e.g. Celonis, Signavio)
• Experience leading global or cross-market transformation initiatives

Why Join Riverty's Global Process Excellence Team?

• Drive company-wide operational improvements
• Work hands-on with the latest AI, automation, and process mining technologies
• Be part of a globally embedded, high-impact team across Europe
• Thrive in a collaborative culture that values bold thinking and smart execution

Join Us — and Redesign the Way We Work

If you're passionate about solving operational complexity with smart tools and structured thinking — we'd love to hear from you.

Equal Opportunity Employer Statement

We want to be a fair and inclusive employer. We value the diverse perspectives that a diverse workforce brings to the table. Therefore, we are actively looking for people who enrich our company through their identity, background and personal experiences, with or without a disability.

Benefits:

• At Riverty, you can be who you are. We are committed to creating an inclusive environment and a culture of appreciation, enriched by our employee networks.
• Prioritize your health with supported sports and leisure activities.
• Take advantage of our numerous training and development opportunities Enhance your skills with training offered by the Bertelsmann University, language courses, or leadership training.
• Benefit from our discounts on Bertelsmann products and financial incentives.
• With our diverse work models, you can tailor your work to your preferences. Take advantage of mobile office, flexible working hours, and part-time models.