Business Analyst CRM

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world's leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

The CRM & Advisory team are responsible for developing, improving and maintaining the corresponding modules for our clients in the European market.  We are seeking a talented Technical Business Analyst specialising in Investment Advisory to join our growing team where you will take responsibility for the business analysis approach in collaboration with a group of highly skilled developer colleagues.  We follow an agile process, working closely within our own team, but also with other related teams and clients to develop new product features and maintain existing ones in live use.  You will become a functional expert of Avaloq core banking software and the corresponding business processes in the industry.

• Analyze defects and new requirements by liaising directly with clients, including conducting client workshops to explain/demo a solution or collect requirements
• Contribute to the evaluation of possible scenarios and recommend best business and IT solutions
• Support testing cycles, particularly System Integration Testing, to validate performance and functionality through the definition and execution of test cases
• Support the process flow of the team
• Learn about a broad range of business topics and technologies

• Knowledge of Investment Advisory and previous experience of 2 to 6 years as a BA
• Degree in IT, engineering, or banking/finance/economics
• Strong analytical, problem-solving and communication skills
• Strong practical understanding of software development lifecycles
• Strong written and spoken English language skills

It would be a real bonus if you have 

• Avaloq Certification
• Good knowledge of SQL and PL/SQL
• Strong written and spoken German and/or French language skills

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.