Customer Manager for Public Sector

Job Description
Are you a seasoned customer manager with a passion for strategic growth and long-term partnerships? Then this is the role for you

We are looking for a Customer Manager who wants to be part of Tietoevry Create and to drive success across key customers in the Public Sector. Tietoevry Create is the leading digital accelerator for innovation and sustainable value creation. We combine business design with software engineering to bring digital business to life.

This senior role blends relationship excellence, commercial insight and industry expertise to shape the future of our strategic accounts.

When joining Tietoevry Create as a Customer Manager, you

• Own and expand a portfolio of strategic accounts in the public sector, ensuring commercial success and enduring customer value
• Develop multi-year account strategies aligned with customer goals, market trends and business opportunities
• Lead executive-level engagements, facilitating strategic planning and performance reviews
• Identify upsell and cross-sell opportunities, crafting value-driven proposals with delivery and solution teams
• Ensure delivery excellence by partnering with project managers and technical leads
• Act as a sector ambassador, sharing market intelligence and shaping go-to-market strategies

Who We Are Looking For

• 7+ years of experience in strategic account management or customer relationship roles within IT consulting, software or digital engineering
• Proven success in growing large accounts and navigating complex stakeholder environments
• Deep understanding of Public sector-specific challenges, e.g. digitalization, energy transition
• Ability to engage C-level stakeholders
• Experience in leading cross-functional collaboration across delivery, sales and technical teams
• Commercial mindset with a track record in account planning, contract renewals and strategic growth
• Excellent German skills and ability to handle discussions in German language

As a person, we believe you are a team player who takes actions and demonstrates responsibility to organize your work and solve your tasks. You will continue to both learn from, and coach your colleagues, so communication is important for us.

We offer
We offer you professional growth, meaningful projects, open culture, and an outstanding work-life balance We offer you an opportunity to create the future of a growing, fast-developing, and important sector. We believe that our organizational culture is an important part of enabling you to be successful. We provide a flexible hybrid work model as part of our culture and way of working. Finally, we also believe in curiosity and learning as a lifestyle where you need to unlearn and relearn every day as new possibilities emerge.

Did we get you inspired?
We look forward to your online application

Please attach your CV or LinkedIn-profile and we will reach out to you. Interviews will be held on a continuous basis, so we encourage you to apply today. If you have any questions regarding this role, please contact our Recruitment Specialist Catharina Christian ).

Please be aware that we can't accept applications via e-mail.

Hope to hear from you soon

Additional Information

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion )