E-Commerce Lead

WHAT YOU'LL DO​

As an E-Commerce Lead (Generalist), you contribute to digital profitable growth, playing a critical role in optimizing the digital shopping experience for our customers in the region. You are responsible for the day-to-day planning and execution of the product exposure of our owned digital transactional channels (.com & app). You conduct analysis to understand current trends, search insights, customer behaviour and inventory availability. You ensure an experience that delivers on both commercial performance and brand perception.

You will:

• Be responsible for the day-to-day planning, execution, and optimization of product exposure and the digital shopping experience on and the H&M app. Your work will balance brand expression and commercial performance.
• Secure and manage the publishing of content in alignment with the daily commercial and customer plan, while also making ad hoc adjustments to ensure optimal performance.
• Collaborate closely with Experience Leads to ensure a cohesive and engaging digital experience. You will also work cross-department with other E-commerce Leads to enhance the overall customer journey and leverage cross
• Partner with teams across Omni Merchandising, Customer Activation and Marketing to drive omni-channel sales performance while delivering a seamless and relevant shopping experience.

WHO YOU'LL WORK WITH​

As E-Commerce Lead, you are part of the Digital function that aims to drive profitable digital growth. We achieve this by executing our transactional channels with commercial excellence and taking an end-to-end approach to the customer experience, collaboratively securing digital sales and profit.

As part of the team, you'll primarily work with the E-commerce Commercial Manager, as well as specialists such as other E-Commerce & Experience Leads and Web Analysts.

WHO YOU ARE​

We are looking for people with…​

• 1+ years of experience in eCommerce within the fashion retail industry, with a strong commercial focus and understanding of the digital ecosystem
• Solid analytical skills and experience with tools like Google Analytics and Power BI to translate data into actionable insights
• Expertise in site merchandising, eCommerce platforms, and content management systems
• Strong commercial mindset with the ability to align digital execution with brand and sales goals

And people who are …​

• Strong organizing skills and always attentive to details as well as good at multitasking.
• Proactive, curious and innovative in their approach to problem solving with a constant improvement mindset.
• Strong in communication and informal leadership skills, with ability to get a message across and drive to see them through.
• Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration. ​

WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU'LL LOVE WORKING HERE ​

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

• Global Employee Discount of 25% on our products at H&M and H&M Group Brands such as ARKET, COS, H&M Home, Weekday, Monki, & Other Stories
• Corporate Benefits with special conditions on a wide range of products and services
• Holiday Pay and Christmas bonus
• Company Pension Scheme
• Employee Assistance Program with Lyra

JOIN US​

This is a fulltime position, starting as soon as possible. The role is a hybrid role, based in Berlin or Hamburg with the expectation of working from one of our offices for three days per week. Please apply latest until December 1st.

Due to data privacy policies, we only accept applications via our career page.

We look forward to receiving your application

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.​​

Take the next step in your career together with us. The journey starts here.​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover