Customer Retention and Renewals Specalist

DescriptionThe LOCATION: Bremen, Germany​The ROLEWe are seeking a proactive and results-driven Customer Retention & Renewals Specialist with a strong emphasis on customer renewals, retention, and account expansion. In this role, you'll be the voice of our company, responsible for building and maintaining strong relationships with our customers. You will...

About YouAs a CSM, you are passionate about and have a world-class track record of creating and sustaining happy, referenceable customers that realize full value from the platform and partnership.  You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted...

What you'll doAs a German-speaking Customer Account Manager, you will work daily with our customer accounts, in partnership with the wider Customer Success and Nerdio organisation:Manage a book of Corporate accounts, aiming for a retention rate of 90% or higher, and proactively identify opportunities for revenue expansion. Own the negotiation process for...

Jobbeschreibung Bei Trusted Shops sind wir auf einer Mission: Wir bauen Europas Community des Vertrauens auf – ein Ort, an dem über 40 Millionen Verbraucher:innen und zehntausende Unternehmen mit Vertrauen miteinander in Kontakt treten. Um diese Mission zu skalieren, setzen wir auf Self-Service und Automatisierung für unsere Geschäftskund:innen. Doch...

Zimperium is an industry leader in enterprise mobile security, being the first and only company to provide a complete mobile threat defense system that offers real-time, on device world-class protection against both known and unknown next generation of advanced mobile cyberattacks and malware. Our MTD and award-winning machine learning-based engine protects...

Vistex is the global leader (21 countries) in Go-to-Market solutions for managing pricing, trade, royalties and incentive programs that so many businesses rely on to drive revenue.  Whether it's through our on-premise or cloud-based solutions, Vistex allows companies to manage the full life cycle of their programs through strategy, software, implementation,...

Location: Germany (OnSite//Hybrid/Remote)Languages: Fluency in German and EnglishAbout the RoleAs a Customer Success Manager – GOLD, you will partner with some of our most strategic, high-value customers. In this senior role, you act as a trusted advisor, cyber-awareness expert, and product specialist, guiding customers through their long-term success...

Location: Germany (OnSite//Hybrid)Languages: Fluency in German and EnglishAbout the RoleAs a Customer Success Manager – GOLD, you will partner with some of our most strategic, high-value customers. In this senior role, you act as a trusted advisor, cyber-awareness expert, and product specialist, guiding customers through their long-term success journey...

XM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on-prem environments to compromise critical assets. With XM Cyber, you...

Dataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. The Dataiku...