Head of Learning

Vor 6 Tagen

Berlin, Berlin, Deutschland Bots and People Product GmbH Vollzeit 80.000 € - 120.000 € pro Jahr

Hey there,

Are you seeking an opportunity to elevate a team within a fast-growing edtech company to the next level? Are you structured, entrepreneurial, and a strong leader of people?

Keep on reading

We're looking for a Head of Learning & Operations who will build our backbone for scaling the company, lead a high-performing consulting team, and drive measurable outcomes for our enterprise customers.

Help enterprises upskill at scale. At Bots & People, we design and deliver global upskilling initiatives in topics like AI, Data, or Personal Productivity.

Tasks

You will manage a team of currently 4 talented Senior Learning Consultants and one operations manager. You work closely with our CEO Nico Bitzer to develop the company further.

What you'll do

  • Build the operating system for delivery: Maintain a didactical, process and content backbone for the Bots & People Delivery of high class live sessions and learning journeys. Implement best practices within the team like facilitation guidelines, quality assurance, trainer selection etc.
  • Team Leadership & People management: Coach, and grow a team of so far four Learning Consultants. Drive company values and team building across the company.
  • Enterprise Portfolio & Profit: Own revenue retention and expansion with our Enterprise Accounts. Shape solutions with senior stakeholders (HR/L&D/Transformation/Business Units). Ensure engagements are profitable.
  • Trainer & Expert Ecosystem: Build and govern our expert network. Standardize onboarding and feedback loops to ensure consistently exceptional delivery at scale.
  • Roll-up-your-sleeves (when needed): Confidently step in to lead sessions or manage projects on Digital upskilling to unblock or elevate a program.
  • Operational excellence: Manage operational and financial success across the company.

What success looks like (first 6–12 months)

  • Delivery NPS 40+ across all customers
  • ≥ 95% on-budget delivery
  • Documented, adopted playbooks, content library & documentation across the team
  • Expansion & Retention: Support Sales to keep a 150% Net Revenue Retention across our Accounts
  • Happy and growing team members across the organisation
Requirements

What You Bring

  • 7–10+ years in enterprise/management consulting or in an edtech startup/scaleup, including program leadership for global clients.
  • 3+ years of experience leading teams.
  • Strong, applied project/program management skills.
  • Proven ability to build structure quickly: Develop scoped programs with clear ownership.
  • Experience in L&D/HR/Transformation within large organizations.
  • A direct and honest communicator who gives and receives feedback effectively.
  • Tech- and AI-savvy; you simplify complex topics.
  • Outstanding communication skills in English.

Nice-to-Have

  • A track record of building learning portfolios.
  • Experience in scaling trainer ecosystems.
  • Financial acumen: scoping, pricing, forecasting, and margin management.
Benefits

Why You'll Love It Here

  • 30 vacation days plus unlimited home office days; work from our Berlin HQ or remotely.
  • Experience a high-growth environment with genuine ownership and the opportunity to shape the future of enterprise learning.
  • Engage in one of the most exciting fields of our time: Generative AI.
  • Join a team of ambitious, supportive individuals on a mission to transform corporate learning.

Our Mindset

We're all in. We love our work and push boundaries. This position is for someone who wants to take on a very entrepreneurial role. We've built the 0 to 1; now bring us to the next level.

Location

Berlin or remote

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