Service Product Manager

Service Product Manager (f/m/d) – Siemens Grid Software

Transform the everyday.

We are seeking a Service Product Manager for GSW. The successful candidate will lead the development and lifecycle of service offerings for our Grid Software portfolio, focusing on digitalization, performance optimization, and customer-centric innovation.

As part of our team, you will have:

• An attractive remuneration package
• Appealing Siemens pension benefits
• Access to employee share plans
• 30 days of paid vacation and a variety of flexible work schedules that allow time off for you and your family
• 2 to 3 days of mobile working per week as a global standard
• Up tp 30 days workation per year in certain countries

Since each of over 300,000 employees feels that other benefits are particularly important, and we cannot list our entire benefit portfolio here, you can find more information here.

The individual benefits are subject to regulatory, contractual, or corporate conditions.

Key Responsibilities

As a Service Product Manager at Siemens Grid Software, you will:

• Own the service portfolio lifecycle: Define, develop, launch, and retire service offerings across the Grid Software suite and in strong collaboration with our Customer Services unit.
• Shape go-to-market strategies: Develop pricing models, positioning, and value propositions for service products.
• Lead cross-functional collaboration: Align with our Customer Services unit and sales to ensure seamless service delivery and scalability.
• Ensure customer success: Partner with customer success teams to design onboarding, training, and support services that maximize adoption and satisfaction.
• Drive digital service innovation: Introduce new service models such as subscription-based offerings, predictive maintenance, and AI-driven analytics.
• Conduct market and competitor analysis: Identify trends, benchmark against competitors, and translate insights into service differentiation.
• Manage financial performance: Track revenue, profitability, and cost structures of service offerings, ensuring sustainable growth.
• Champion continuous improvement: Collect customer feedback, monitor KPIs, and implement enhancements to improve service quality and efficiency.
• Support global rollout: Coordinate with regional teams to adapt services to local market needs while maintaining global consistency.
• Represent Siemens externally: Act as a thought leader at industry events, conferences, and customer workshops to showcase Siemens' service innovation.
• What You Bring
• Degree in Electrical Engineering, Computer Science, or related field.
• Proven experience in product management, service development, ideally in digital grid technologies.
• Strong understanding of energy systemsand grid automation.
• Familiarity with agile methodologies and SAFe framework is a plus.
• Excellent communication and stakeholder management skills.
• Fluent in English; German is a plus.

You'll benefit from:

• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: 
• The salary range for this position. An annual incentive target also is part of the compensation package for this position. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.