BI Analyst

Hello there, people at Telus Health are happy to greet you

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.

Your Mission in a nutshell:
As a BI Analyst, you will empower teams across the organization to make smarter, data-driven decisions. Your core responsibility is to translate data into actionable insights—communicating findings to stakeholders, supporting strategic initiatives, and contributing directly to improved business performance.

The Team:
We believe in the power of data-driven decision-making and are dedicated to enabling our internal and external stakeholders to act with confidence. Our established Data team plays a central role in deepening data understanding and driving meaningful, actionable insights across the business.
To continue strengthening our impact, we are looking for you to join and enrich our team

What you should bring to the table:

• You have at least 1–2 years of experience as a Business Analyst or in a similar data-focused role
• You have solid SQL skills and strong proficiency with data visualisation tools (e.g., Tableau, Metabase, Looker, Power BI)
• Experience with Metabase or Holistics is a plus
• You have excellent communication skills and enjoy working collaboratively
• You bring strong problem-solving abilities and feel comfortable working with complex datasets
• You are well-organised and proactively contribute new ideas
• You can work independently and efficiently, meeting project deadlines with confidence

Interview process

Once we receive your application, our Talent Acquisition team will carefully review your documents. We aim to update you on your application status within 3–5 business days. If you move forward in the process, you'll be invited to take part in our selection steps, which typically include:

• Initial Screening Call minutes)
• Interview with the Hiring Manager (Head of Data minutes)
• Case Study (timed, with a set deadline)
• Value-Add Interview minutes)

After all interview stages are completed, our hiring team will meet for a debrief to discuss your application. Shortly afterward, our Talent Acquisition Partner will reach out to share feedback and inform you of the final decision.How you will spend your time:

• Creating insightful dashboards and reports using BI tools (Holistics, Metabase) to present data in a clear and actionable manner.
• Validate data accuracy and dashboard reliability. Optimize dashboard structure and user experience. Ensure correct filtering, segmentation, and drill-downs.
• Communicating insights about internal and external KPI. Support business and client teams with KPI interpretation.
• Translate business requirements into analytical deliverables, including improved QBR reports, client-facing Worklife reports, and custom analytics for B2B customers.
• Align Holistics dashboards with new data models, ensuring coherence with underlying data transformations; create training videos and examples to improve understanding among stakeholders.
• Lead onboarding and workshop sessions for new joiners and Customer Success Managers on how to use BI tools effectively.
• Working closely with various departments to enhance the product's value through enabling different reportings
• Proactively identify opportunities to improve data products and decision making processes

What we offer:

A sneak peek into your benefits:

• Additional health insurance coverage for 900 EUR per year
• 30 days of remote work allowance
• Up to 33 days annual vacation allowance (28 base days, + yearly tenure bonus up to 3 days, + 2 days for using our app)
• Subsidy for your UrbanSportsClub membership
• 70 EUR monthly cashback to cover daily expenses
• 500 EUR yearly personal learning and development budget
• Self-development days allowance (workshops, conferences, training sessions etc.)
• Team events and company events
• Referral bonus for employees
• Corporate benefits
• Employee Assistance Programme (EAP) for mental well-being

Please note: our offices close over the Christmas and New Year period for approximately two weeks. We gift the 24th and 31st December as extra vacation days and any additional non-public holiday days during this time will be taken from your annual leave.

What we stand for:

• Customer First: We create meaningful, human connections to improve outcomes for our customers and our communities, powered by our world-leading technology, collective ingenuity and culture of caring.
• Embrace Change: We challenge the status quo, experimenting and taking calculated risks to differentiate ourselves from our peers and deliver consistently leading results.
• Grow Together: We welcome everyone to bring their whole self to work, appreciating our uniqueness and always standing together as one team.

We're happy to consider candidates who already have the right to work in Germany or can secure it independently (for example, through a Blue Card, Opportunity Card, Dependent Visa or so on). However, kindly note that we're currently unable to provide additional visa sponsorship or relocation assistance.

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