Internship Customer Experience
Vor 6 Tagen
We focus on the perspective of our customers, because we shape the travel experience of tomorrow. Become part of our team and develop new services and products for aviation together with colleagues from the Lufthansa Group and our customers. Do you enjoy communication and teamwork? Then you've come to the right place
Tasks
You love traveling and would like to work with us to improve the experience for our customers along the entire travel chain? Your main tasks during the internship will include
- Collaboration on the CoCreation Hub, our collaboration platform for customers: Creation of communication materials (newsletter, email distribution, information articles), surveys, presentation of results, community management, project management
- Organization of internal and external events
- General benchmarks on customer-relevant product and service topics
- Administrative tasks within the team
Benefits
- Employee events
- Special deals with selected partners
- Cafeteria
- Subsidized public transport
- Flexible working hours
- Free parking
Requirements
To complete an internship in our company, you must be at least in your third semester at the time of the internship.
- Enrollment for the entire duration of the internship (current certificate of enrollment and written proof of mandatory internship must be enclosed with the application) or between the Bachelor's and Master's degree program as a gap-year internship
- High level of motivation, customer orientation and quality awareness
- Analytical thinking skills and enjoy processing data
- Independent and structured way of working
- Interest and fun in product development
- Enjoy communication (German & English) and teamwork
- Very good MS Office & English skills
- Good Adobe Creative Suite knowledge is a nice to have
Further information can also be found in our FAQs.
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