Applications Support Specialist
Vor 6 Tagen
Logistics at full potential
GXO is a leading provider of supply chain solutions, within the world's most successful companies. We are the leaders in managing our customers goods as efficiently as possible with the help of our technologies and services. Our greatest strength is our global team – made up of energetic, innovative people from all disciplines and talents, who make GXO a great place to work.
To support our growing presence in Central Europe, we are looking for an Applications Support Specialist (2nd line support) (m/w/d) to join our IT team. The successful candidate will provide first-line support for our Warehouse Management System (WMS) Manhattan Active, as well as basic infrastructure support. This role is crucial in ensuring the smooth operation of our systems and infrastructure, providing timely and effective support to our users. The position is based on-site in Dorsten and will require shift work between 7:00 AM and 10:00 PM.
What your day looks like:
WMS Manhattan Active Support:
Provide 1st and 2nd line support for WMS Manhattan Active users, including troubleshooting issues and resolving incidents.Assist with user account management and permissions within the WMS.Escalate unresolved issues to the 3rd Line Support or relevant teams as necessary.Document and maintain records of issues and resolutions for future reference.General Support Duties:
Respond to support requests via different channel (phone, email, and helpdesk software) promptly and professionally.Provide excellent customer service and ensure a high level of user satisfaction.Participate in regular team meetings and contribute to continuous improvement initiatives.Other Duties:
Troubleshoot and optimize WMS and operational processes.Help identify and specify required changes to the application.Participate to validation, test, and accept versions/releases of software.Cooperate with project team members and key users.Cooperate with 3rd/4th line support.What do you need to be successful:
A degree in Information Technology, Computer Science, or a related field is preferred.Previous experience in a similar position as a Key User or WMS IT Supporter.Familiarity with WMS Manhattan Active or similar Warehouse Management Systems is mandatory.Overall technical knowledge of IT systems, infrastructure, and applications as well as basic understanding of networking concepts and infrastructure components (e.g., switches, routers, cables).Proficiency in using helpdesk software and remote support tools.Fluent in English; German language knowledge will be a plus.Excellent communication skills, both written and verbal.Strong problem-solving and analytical skills, as well as ability to work independently and as part of a team.Unlock the potential of your future
Your work environment
Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organization. GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries, like e-commerce, food & retail and industrial multinationals.
Our ultimate vision
Create game-changing opportunities for the world's best companies.
Want to know more about GXO?
Check our YouTube channel: Logistics at Full Potential - YouTube -
In short, this is the next place you want to work
For further information you can contact Weronika Bazylak (Corporate Recruiter), you can reach her on
Interested?
Apply by clicking the button and leave your updated resume.
#LI-WB1
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
-
Manhattan Active- Support Specialist
Vor 6 Tagen
Dorsten, Nordrhein-Westfalen, Deutschland GXO Logistics, Inc. Vollzeit 40.000 € - 60.000 € pro JahrManhattan Active- Applications Support SpecialistGXO Logistics, Inc. Dorsten, North Rhine-Westphalia, Germany (On-site)Logistics at full potentialGXO is a leading provider of supply chain solutions, within the world's most successful companies. We are the leaders in managing our customers goods as efficiently as possible with the help of our technologies and...
-
Manhattan Active Support Specialist
Vor 6 Tagen
Dorsten, Nordrhein-Westfalen, Deutschland GXO Logistics, Inc. Vollzeit 40.000 € - 60.000 € pro JahrManhattan Active Support Specialist- Germany DorstenLogistics at full potentialGXO is a leading provider of supply chain solutions, within the world's most successful companies. We are the leaders in managing our customers goods as efficiently as possible with the help of our technologies and services. Our greatest strength is our global team – made up of...
-
2nd Level Support Specialist- Manhattan Active
Vor 6 Tagen
Dorsten, Nordrhein-Westfalen, Deutschland GXO Logistics, Inc. Vollzeit 40.000 € - 80.000 € pro Jahr2nd Level Support Specialist- Manhattan Active- Germany DorstenLogistics at full potentialGXO is a leading provider of supply chain solutions, within the world's most successful companies. We are the leaders in managing our customers goods as efficiently as possible with the help of our technologies and services. Our greatest strength is our global team –...
-
eCommerce Operations Specialist
Vor 6 Tagen
Dorsten, Nordrhein-Westfalen, Deutschland Levi Strauss & Co. Vollzeit 60.000 € - 120.000 € pro JahrCalling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.About The JobAt Levi...
-
eCommerce Operations Specialist
Vor 6 Tagen
Dorsten, Nordrhein-Westfalen, Deutschland Levi Strauss Vollzeit 50.000 € - 80.000 € pro JahrCalling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.About the JobAt Levi...
-
ERP Dynamics Specialist
Vor 3 Tagen
Dorsten, Nordrhein-Westfalen, Deutschland Dellner Bubenzer Germany Wind GmbH Vollzeit 60.000 € - 120.000 € pro JahrAbout us:Dellner Group is a privately owned industrial investment company that owns and invests in businesses across different industrial sectors. Dellner Group businesses are world leading global suppliers of braking, hydraulic, polymer and glass products and solutions across the material handling, wind energy, marine, oil and gas, industrial and...
-
Applications Support Specialist- Manhattan
vor 4 Wochen
Dorsten, Deutschland GXO Logistics, Inc. VollzeitApplications Support Specialist (2nd line support)- Manhattan Active Dorsten, North Rhine-Westphalia, Germany Logistics at full potential GXO is a leading provider of supply chain solutions, within the world's most successful companies. We are the leaders in managing our customers goods as efficiently as possible with the help of our technologies and...
-
Applications Support Specialist- Manhattan
vor 4 Wochen
Dorsten, Deutschland GXO Logistics, Inc. VollzeitApplications Support Specialist (2nd line support)- Manhattan ActiveDorsten, North Rhine-Westphalia, Germany Logistics at full potentialGXO is a leading provider of supply chain solutions, within the world's most successful companies. We are the leaders in managing our customers goods as efficiently as possible with the help of our technologies and services....
-
Applications Support Specialist
Vor 6 Tagen
Dorsten, Deutschland GXO Logistics Vollzeit 30.000 € - 60.000 € pro JahrLogistics at full potentialGXO is a leading provider of supply chain solutions, within the world's most successful companies. We are the leaders in managing our customers goods as efficiently as possible with the help of our technologies and services. Our greatest strength is our global team – made up of energetic, innovative people from all disciplines...
-
Manhattan Active Support Specialist
vor 4 Wochen
Dorsten, Deutschland GXO Logistics, Inc. VollzeitManhattan Active Support Specialist- Germany Dorsten Logistics at full potential GXO is a leading provider of supply chain solutions, within the world's most successful companies. We are the leaders in managing our customers goods as efficiently as possible with the help of our technologies and services. Our greatest strength is our global team – made up...
-
Manhattan Active- Support Specialist
vor 4 Wochen
Dorsten, Deutschland GXO Logistics, Inc. VollzeitManhattan Active- Applications Support SpecialistGXO Logistics, Inc. Dorsten, North Rhine-Westphalia, Germany (On-site)Logistics at full potentialGXO is a leading provider of supply chain solutions, within the world's most successful companies. We are the leaders in managing our customers goods as efficiently as possible with the help of our technologies and...
-
Manhattan Active Support Specialist
vor 4 Wochen
Dorsten, Deutschland GXO Logistics, Inc. VollzeitManhattan Active Support Specialist- Germany DorstenLogistics at full potentialGXO is a leading provider of supply chain solutions, within the world's most successful companies. We are the leaders in managing our customers goods as efficiently as possible with the help of our technologies and services. Our greatest strength is our global team – made up of...
-
Technical Specialist
vor 2 Wochen
Dorsten, Deutschland Aggreko, LLC VollzeitAt Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it. We are hiring immediately for a Technical Specialist (Sales) - Batteries/Stage V generators - a role that will help us to power progress for our customers. This is a remote-based...
-
ERP-specialist - Key Focus: Finance
vor 1 Woche
Dorsten, Deutschland Dellner Bubenzer Germany Wind GmbH VollzeitDellner Group is a privately owned industrial investment company that owns and invests in businesses across different industrial sectors. Dellner Group businesses are world leading global suppliers of braking, hydraulic, polymer and glass products and solutions across the material handling, wind energy, marine, oil and gas, industrial and transportation...
-
eCommerce Operations Specialist
vor 2 Wochen
Dorsten, Deutschland Levi Strauss & Co VollzeitCalling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.About the JobAt Levi...
-
Transportation Specialist
vor 1 Woche
Dorsten, Deutschland Levi Strauss & Co. VollzeitCalling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future. This role serves as...
