Systems Administrator

ITility seeks a talented System Administrator (Journeyman) to support our contract with the United States Air Force in Europe (USAFE). This role will sit onsite at Ramstein, AFB, Germany. The System Administrator provides computer systems maintenance and repair and maintains servers, software systems, and networks.

This position is open to pipeline future candidates for a potential vacancy. 

ITility is a Federal Strategic Integrator (SI), that provides the operation and assurance of Enterprise Information Capabilities in direct support of joint warfighters, senior leaders, and combined mission partners – providing Information Technology (IT) solutions and services, Operations Support, Special Operations Forces (SOF) Mission Training, and Program Management services globally.

At ITility, we help our customers command the future by thinking beyond perceived limits to create new, unexpected ways to protect and defend our nation. We inspire and empower people to create significant solutions that secure what matters to our customers and communities, here and around the globe.

We Value:

• The Drive to Perform Beyond Perceived Limits.
• The Desire to Find Significance in All We Do.
• The Passion and Compassion That Powers Both.

Responsibilities:

• Provides computer systems maintenance and repair.
• Maintains servers, software systems, and networks.
• Diagnoses and resolves hardware, software, firmware, and network problems.
• Configures, maintains, and upgrades network connection devices, network hardware/software equipment, and automation equipment.

Specific tasks include, but are not limited to, the following: 

• Supports the acquisition, planning, integration, implementation, and accreditation of a specified system.
• Coordinates installation and operation of systems with the host unit, planners, and external system program offices.
• Provides system administration and maintenance support.
• Assists Information Systems Security Manager (ISSM) and Information Systems Security Officer (ISSO) in providing systems security management, technical analysis, and documentation support. 
• Administers user accounts, files permissions, and prints queues.
• Loads and configures software packages, updates, and patches.
• Performs system backups.
• Provides technical support to include troubleshooting user operating problems, application problems, system configuration issues and malfunctions, and network operating problems.
• Performs software maintenance comprised of: running utility software, isolating client, server, or peripheral configuration problems, cleaning file systems of extraneous temporary and log files, maintaining the approved system baseline.
• Documents support provided including system supported, issues encountered, current status and projected or actual completion date and provides to the Contracting Officer's Representative (COR) weekly.

Required Qualifications:

• BA/BS, 10 years of experience in the respective technical/professional discipline being performed, 3 years of which must be in support of the DoD.
  • OR, 15 years of directly related experience with proper certifications.
• Must demonstrate practical experience in the area(s) of expertise in the Task Order, Performance Work Statement.
• Most possess IAT Level III; (CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCSP,) and IAM Level III certifications; (CISM, CISSP (or Associate), GSLC, or CCISO).
• Prior experience administering user accounts, files permissions, and prints queues.
• Experience in telecommunications and/or network engineering in a large distributed environment with emphasis on military (US/NATO) operations.
• Knowledge of life-cycle management of Local Area Network (LAN)/ Wide Area Network (WAN), test and evaluation, data performance and collection, quality assurance metrics and Microsoft Office applications.

Preferred Qualifications: 

• Active Microsoft Certified Systems Engineer (MCSE), or Cisco Certified Network Associate/Professional (CCNA/CCNP)
• Prior experience with UNIX systems, network control center operations, requirement analysis, and computer-aided drawing, preferably Visio. 

Physical Requirements:

• Work is typically performed in an office setting.
• Prolonged periods of sitting at a desk and working on a computer.
• While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, talk, hear and see.
• Must have the ability to lift 15-25 pounds.

ITility is committed to providing a work environment that is non-discriminatory, harassment free, fair, ethical and inclusive.

ITility is committed to the principle of equal employment opportunity, and complies with all applicable laws which prohibit discrimination and harassment in the workplace. ITility strictly prohibits discrimination or harassment based on race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, disability, or any other characteristic protected by law in all terms, conditions and privileges of employment, including without limitation, recruiting, hiring, assignment, compensation, promotion, discipline and termination. This policy covers conduct occurring at ITility's offices, client sites, other locations where ITility is providing services, and to all work-related activities.