Technical Account Manager

Vor 5 Tagen

Germany Berlin Remote Dataiku Vollzeit 80.000 € - 120.000 € pro Jahr

Dataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge.

Technical Account Managers are highly experienced Architects who bring both deep technical expertise and strong interpersonal skills to support a small portfolio of strategic clients (approximately 3 per TAM). They must be quick on their feet and able to put a positive spin on challenging customer situations, both in the boardroom with a client CTO and while sharing the command line with a client admin. They must be effective technically, both as communicators and doers. They must be capable of managing and maintaining a client relationship, while keeping a tight organizational watch over the technical aspects of their accounts.

How you'll make an impact

  • Collaborate with the customer and the internal account team to jointly identify short and long-term priorities and develop the associated engagement plan
  • Manage project milestones in partnership with Customer Success Managers and clients, contribute to deliverables, provide regular status updates and proactively identify and mitigate issues and risks
  • Serve as a central point for client technical information and contribute to the account strategy alongside the broader account team
  • Support the growth and effectiveness of the Field Engineering team through documentation, process improvements, and knowledge sharing
  • Act as the primary technical advisor for client teams, providing guidance and hands-on support across a range of areas, including:
    • Dataiku platform architecture and deployment
    • Platform operations and upgrades
    • Best practices for platform usage
    • Security, data management, and compute resources
    • ML-Ops, monitoring, and scaling strategies
  • Assist clients in integrating the product into their systems and troubleshoot technical challenges
  • Capture client feedback and feature requests to inform the Product and Engineering teams
  • Advise client tech leaders on complementary technologies and long-term technical strategy.
  • Explore and support advanced use cases involving Dataiku, such as edge computing, deep learning, and MLOps

What you'll need to be successful

  • 7+ years of experience in a customer-facing technical role
  • Native or bilingual proficiency in German
  • Strong communication and client relationship skills
  • Experience supporting both pre- and post-sales engagements
  • Proficiency in Linux system administration, including networking
  • Experience with identity and access management tools (e.g., LDAP, Kerberos, Active Directory, IAM)
  • Hands-on experience with cloud platforms (AWS, Azure, GCP)
  • Hands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning
  • Familiarity with the Hadoop and/or Spark ecosystems

How you'll stand out 

  • Experience with Python
  • Data-Science knowledge
  • Basic knowledge of Java
  • Familiarity with ML-Ops practices and tools

What does the hiring process look like? #LI-Hybrid #LI-AN1

  • Initial call with a member of our Technical Recruiting team
  • Video call with the TAM Hiring Manager
  • Technical Assessment to show your skills (Home Test)
  • Debrief of your Tech Assessment with TAM Team members
  • Final Interview with the VP Field Engineering
 
What are you waiting for
At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku And if you'd like to learn even more about working here, you can visit our Dataiku LinkedIn page.
 
Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: reasonable-

Protect yourself from fraudulent recruitment activity
Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity here.

  • Technical Account Manager

    Vor 5 Tagen

    Remote (Germany) Nerdio Vollzeit 60.000 € - 80.000 € pro Jahr

    What you'll doAccount Management:  Manage a book of customer accounts and be the primary point of contact for  technical related questions and coordination of issue management and problem resolution.  Advocate for customers and develop strong relationships to ensure the  effective utilization of Nerdio Manager and maximize customer...

  • Technical Account Manager

    Vor 5 Tagen

    Germany- Remote Opswat Vollzeit 60.000 € - 120.000 € pro Jahr

    We are seeking a highly skilled and customer-focused Technical Account Manager (TAM) to join our growing cybersecurity team. In this role, you will act as a trusted technical advisor to our enterprise customers, owning the post-sales relationship, supporting deployments, and ensuring successful integration and operation of our cybersecurity solutions.You...

  • Technical Account Manager

    Vor 7 Tagen

    Remote Germany Red Hat Vollzeit 60.000 € - 120.000 € pro Jahr

    About the Job: The Red Hat Technical Account Management team is looking for a Technical Account Manager to join us in Germany, in one of our offices, or a remote position.In this role, you will provide personalized, attentive support and mentorship to a small set of enterprise customers. Your goal will be to build high-value relationships as you understand...

  • Technical Account Manager

    Vor 5 Tagen

    Remote-Germany UiPath Vollzeit 90.000 € - 120.000 € pro Jahr

    Life at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking...

  • Senior Technical Account Manager

    Vor 4 Tagen

    Remote, Germany Perforce Vollzeit 60.000 € - 120.000 € pro Jahr

    Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll...

  • Technical Account Manager

    vor 1 Woche

    Hybrid Remote, Deutschland NinjaOne Vollzeit 60.000 € - 100.000 € pro Jahr

    Description About the Role    As a Technical Account Manager, you will be responsible for explaining the technical and functional aspects of the product or services we offer to the users, primarily on the post-sales side. You will also work closely with the sales team and provide technical advice on the products and services on the pre-sales...

  • Technical Account Manager

    Vor 5 Tagen

    Berlin, Berlin, Deutschland Mirantis Vollzeit 60.000 € - 1.200.000 € pro Jahr

    Company Description About MirantisMirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers...

  • Technical Account Manager

    vor 2 Wochen

    Berlin, Deutschland Dataiku Vollzeit

    Dataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge.Technical...

  • Technical Account Manager

    vor 2 Wochen

    Berlin, Berlin, Deutschland Dataiku Vollzeit 90.000 € - 120.000 € pro Jahr

    Dataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge.Technical...

  • Vertriebsmitarbeiter und Account Manager

    Vor 6 Tagen

    Berlin, Berlin, Deutschland Mineral Waste Manager GmbH Vollzeit 40.000 € - 60.000 € pro Jahr

    Verantwortung und Mitaufbau | Apple Ausstattung | Bestehendes KundennetzwerkAls Vertriebsmitarbeiter * und Account Manager * übernimmst du den Auf- und Ausbau unseres Kunden- und Partnerstammes in der Laborbranche.AufgabenAls Vertriebsmitarbeiter * & Account Manager * bist du die Schnittstelle zwischen Neukunden, unseren Partnerlaboren und...