Social Media Manager

FXGT is a leading online trading platform offering forex, CFDs, and crypto trading with advanced technology and competitive conditions. We provide a dynamic and innovative environment for professionals looking to grow in the financial markets industry.

We are looking for a Social Media Manager – Japan and Malaysia, who will be responsible for developing, executing, and managing the overall social media strategy tailored specifically to the Japanese and/or the Malaysian market. This role will work closely with the Global social media Team to align local campaigns with the broader brand direction while ensuring cultural and linguistic relevance.

Key Responsibilities and tasks

• Develop and implement a localized social media strategy for FXGT Japan and/or Malaysia across platforms such as X (formerly Twitter), Instagram, LINE, and others relevant in Japan and/or Malaysia.
• Create engaging, brand-aligned content in Japanese and/or Malay to increase brand awareness, user engagement, and client acquisition.

• Manage day-to-day operations of FXGT's social media accounts in Japan and/or Malaysia, including planning, scheduling, and publishing content.

• Monitor and respond to user comments, reviews, questions, and feedback in a timely and professional manner.

• Work with internal creative teams to produce graphics, videos, and other content tailored to the Japanese and/or Malaysian audience.
• Collaborate with performance marketing, compliance, and customer support teams to ensure accurate messaging and brand consistency.
• Track and analyze performance metrics to optimize content and strategy, delivering monthly reports and insights.
• Stay up to date on industry trends, competitive activity, and social media best practices in Japan and/or Malaysia.
• Support the execution of influencer campaigns, online promotions, and local brand initiatives.

Job Requirements

• Native-level proficiency in Japanese and/or Malay and strong command of English.
• Proven experience (3+ years) in managing social media channels for brands in Japan and/or Malaysia, preferably in the fintech, finance, or trading industry.
• Deep understanding of Japanese and/or Malaysian online user behavior and popular content formats.
• Strong copywriting skills and ability to adapt tone to suit different platforms and audiences.
• Experience with social media management and analytics tools (e.g., Buffer, Canva, Meta Business Suite).
• Creative, data-driven, and self-motivated with excellent project management skills.
• Knowledge of FX and cryptocurrency markets is a strong advantage
• Bachelor's degree in marketing, Communications, or related field.
• Familiarity with financial regulations and compliance in Japan and/or Malaysia regarding digital communication and advertising.
• Experience with influencer marketing or affiliate partnerships in Japan and/or Malaysia.

Employee Benefits & Perks

Compensation & Rewards

• Attractive Remuneration Package & Welcome package
• Discretionary Bonus based on both company and individual performance
• Referral Bonus for helping us grow with great talent

Learning & Development

• Yearly Training Budget (includes Udemy membership by department)
• Ongoing Training Opportunities for professional and personal development

Time Off & Leave

• Up to 25 Days of Holiday Leave per year
• Special Leave Days for personal reasons (additional leaves on special occasions such us birthdays, weddings, condolence)

Parental benefits

New Fathers

• 2 extra paid days off for the birth of your child on the day of birth and the day after

Mothers

• May leave up to 2 hours early daily, if working a full 40-hour week and child is under 16

Family Support

• Emergency leave for school pickups
• Attend school activities up to 2 times/year

Please note that due to the high volumes of applications received only shortlisted applicants will be responded to.