Technical Support Engineer – Wind

vor 16 Stunden

Hamburg, Hamburg, Deutschland GE Vernova Vollzeit

Job Description Summary
Position: Production Engineering

Location: Predominantly based in Hamburg , with international travel required.

Type: On-site with potential offshore work.

Job Description
Tasks

  • Ensure safe and efficient wind turbine (WTG) operations by improving preventive and corrective maintenance processes.
  • Develop standardized technical solutions in collaboration with customers to meet SQDC (Safety, Quality, Delivery, Cost) targets.
  • Support GE Vernova's Lean initiatives by identifying process improvements and increase the efficiency.
  • Facilitate technical queries from customers to GEV Engineering (FPM) to ensure exceptional customer service.
  • Manage and streamline documentation processes, including approvals and coordination with engineering teams.
  • Prepare Maintenance Instructions and Troubleshooting Guides for operational deployment, including safety, parts and tool requirements.
  • Support alarm-handling feedback to standardize and enhance corrective maintenance procedures.
  • Promote safe systems of work, including LV/HV procedures and Wind Turbine Safety Rules (WTSR).
  • Coordinate with engineering teams the issue prioritization, root cause analysis, and implementation of corrective actions.
  • Apply structured problem-solving tools (e.g., DMAIC) to drive continuous improvement.
  • Provide guidance to planning, supply chain, and parts teams regarding spare parts and tooling requirements.

Qualifications/Requirements

  • Degree in electrical engineering or a technical education with a strong electrical focus.
  • Extensive professional experience in Technical Support, ideally within the wind industry.
  • Capable of working offshore at the wind farms. GWO certificates are welcome.
  • Significant experience in offshore WTG maintenance would be a plus.
  • Proven ability to work effectively in a cross-functional, global environment with remote teams, acting as a strong team player who enables change and drives work to completion.
  • Self-driven and strongly motivated, with the ability to take ownership of technical issues, proactively follow up on actions, and communicate clearly with technicians, engineering teams and customers.
  • Strong capability in office and cloud-based software tools, used for technical documentation, data analysis, maintenance planning and coordination with engineering and field teams.
  • Capable to communicate on an international level & being proactive to find the right point of contact.
  • Proven capability to evaluate technical tasks in a structured way, coordinate with other teams, and drive root-cause and corrective-action processes to closure.

What We Can Offer

  • A role with direct impact on the reliability of our wind turbines
  • International, collaborative environment with professional development opportunities
  • Flat hierarchies, supportive colleagues, and a modern, open company culture

**Additional Information*
*Relocation Assistance Provided:
No

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