com-Account Manager-GGS West Europe
vor 1 Woche
Basic Infomation
Department:
Alibaba Group
Degree:
Bachelor
Work Experience:
1 year
Job Description
- Provide end-to-end on boarding and operational support to GGS clients in Germany, including training on platform tools, data analytics, and best practices;
- Analyze client performance metrics (traffic, conversion rates, ROI) and deliver actionable insights to improve store visibility and sales;
- Address client challenges via virtual meetings, tutorials, or on-site visits, covering product listings, marketing campaigns, and ad optimization.
- Build trust-based relationships through regular check-ins, feedback collection, and proactive issue resolution; Document success stories and industry trends in Italy, sharing insights to refine product and service offerings;
- Deliver commercial value via craft data-driven sales strategies to renew client
Position Requirement
- Bachelor's degree or higher in Business, Marketing, or related fields;
- 2+ years in customer success, e-commerce support, SaaS, or digital marketing; prior , Amazon, or eBay experience preferred;
- Deep understanding of German/EU trade regulations, e-commerce ecosystems, and buyer behavior.
- Fluency in German and English (both written and spoken), Chinese is a plus
- Client-first mindset with a passion for driving business impact;
- Self-motivated, adaptable, and capable of thriving in a fast-paced environment;
- Collaborative team player with cross-functional communication skills
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