Working Student

Support Skailark's mission to revolutionize aviation data to empower airlines with greater efficiency and sustainability

The challenge: While aircraft, airlines and airports generate and collect massive amounts of data, this data is hardly aggregated and leveraged in the industry. As a result, decisions are often based on incomplete or even falsely interpreted data - leading to sub-optimal outcomes: financial losses and unnecessary CO2 emissions.

Our solution: At Skailark we help industry stakeholders make better-informed decisions and perform better financially and environmentally. At the heart of everything we do is a digital twin of the global aviation market. We model every seat on every flight of every airline with every aircraft. We estimate each gallon of fuel consumed and ton of CO2 emitted, how much an airline paid for each aircraft, we know the day when each component needs to undergo maintenance, how many hours each pilot sits in the cockpit, and so on… current customers include American Airlines, British Airways, Finnair & Transavia, among others.

The role: Working Student (d/f/m) – Growth & Customer Success

Help us grow Skailark's footprint with airlines and consultancies worldwide. You'll support our customers, drive structured outbound prospecting, prepare pitch materials, coordinate events, and keep our website/LinkedIn active.

• Marketing operations: Update our website (WordPress) and LinkedIn with new data series, product updates, and "food for thought" insights; draft short posts, visuals, and simple landing pages.
• Customer support: Triage and answer inbound customer questions, coordinate with product team, enhance our user manual, and maintain our FAQ/response templates.
• Sales outreach: Build targeted lead lists, run structured outreach (primarily on LinkedIn), book discovery calls, and keep our CRM (HubSpot) spotless.
• Pitch enablement: Prepare decks (PowerPoint); tailor materials by region/customer type.
• Events: Help plan and execute industry conferences Skailark attends; coordinate vendors, agendas, and follow-ups, and support in our annual Skailark events.
• Light analytics & reporting: Pull basic metrics (campaign performance, funnel, website/LinkedIn stats) and propose improvements.
• Process building: Standardize outreach messages, playbooks, and checklists to scale what works.

• Smart and structured mind.
• Munich-based and able to come to our office regularly.
• PowerPoint & Excel: must-have.
• Strong written & spoken English. Additional languages welcome.
• WordPress basics (or similar CMS) preferred; Canva or basic design skills are a plus (but not a must).
• Clear, concise writing style; high attention to detail; proactive "get-things-done" mindset.
• Curiosity about aviation and data; comfortable working with numbers and turning them into simple stories.
• Enrolled student (business/marketing/communications/economics/aviation or similar) with 15-20 hrs/week available.
• A valid EU work permit.

• Competitive salary commensurate with experience.
• Opportunity to work in a fast-growing cutting-edge tech startup.
• Hands-on exposure to global airline/consulting clients (US to Japan).
• Flexible hours and hybrid work.
• Make a meaningful impact in the aviation industry.
• Ongoing professional development with direct coaching from seasoned industry professionals.
• Pathway to expand scope and potentially convert to a full-time role.
• Collaborative, high-ownership environment (and yes, great coffee ).

Skailark is an equal opportunity employer and promotes diversity in the workplace. We value and respect all individuals, and we welcome applicants from all backgrounds.

Join Skailark and help us grow our global reach in aviation data. We look forward to hearing from you