System Administrator

ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit

ABOUT YOU
We are looking for an on-site Systems Administrator and Development Operations Manager who is detail-oriented, communicative, and extremely knowledgeable from a technical standpoint to join our Xsolla Berlin team. This hybrid role combines traditional IT infrastructure management for our growing 35-person office with specialized support for our game development team.  The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to work closely with team members to resolve their most-pressing technical blockers and keep our team working as fast and efficiently as possible.  Strong technical expertise is essential, along with experience in systems administration and some knowledge of game development processes, particularly with Perforce and Unreal Engine workflows. The ability to manage multiple projects will be key to your success in this role. If you're passionate about maximizing a team's capabilities and keep everything running smoothly, we would love to hear from you RESPONSIBILITIES - Systems Administration (Office-Wide)

• Manage all IT hardware and software assets, maintaining comprehensive tracking and inventory systems.
• Procure and manage software licenses across the organization.
• Service and maintain all office machines, workstations, and technical equipment.
• Coordinate with corporate IT for hardware procurement and enterprise systems integration.
• Track and manage IT-related costs and prepare budget recommendations.
• Interface with ISP to ensure reliable connectivity and resolve service issues.
• Administer and maintain wired and wireless network infrastructure.
• Provide technical support and troubleshooting for all office staff
• Collaborate with our Sys Admin and Dev Ops team in Serbia to establish cross-studio technical infrastructure.
• Implement and maintain cross-studio backup solutions and disaster recovery protocols.
• Configure and manage VPN access for remote employees and cross-studio collaboration.
• Track software usage and costs across both locations.
• Ensure compliance with software licensing across international teams

RESPONSIBILITIES - Development Operations Manager (Game Development Team)

• Manage build hardware infrastructure and optimize build processes.
• Administer and maintain Perforce version control system.
• Support Unreal Engine development pipeline and toolchain.
• Oversee digital asset management systems and workflows.
• Implement and maintain backup systems for development assets and projects.
• Optimize development workflows and resolve technical blockers
  

REQUIRED QUALIFICATIONS - Technical

• 3+ years of experience in IT systems administration or similar role
• Strong knowledge of Windows and/or Linux server administration
• Experience with network administration (switches, routers, firewalls, VPN)
• Proficiency with Perforce version control system
• Familiarity with Unreal Engine development workflows and requirements
• Experience with backup and disaster recovery solutions
• Knowledge of hardware procurement and vendor management

PREFERRED QUALIFICATIONS - Technical

• Previous experience in game development or entertainment industry.
• Experience with build automation and CI/CD pipelines.
• Knowledge of digital asset management (DAM) systems.
• Familiarity with cloud infrastructure (AWS, Azure, or GCP)Understanding of game development production pipelines.
• Experience with IT security best practices and compliance.
• Certifications such as CompTIA Network+, CCNA, or Microsoft certifications

SOFT SKILLS

• Excellent problem-solving and troubleshooting abilities.
• Strong communication skills for working with technical and non-technical staff.
• Ability to work independently and prioritize multiple responsibilities.
• Experience managing IT budgets and cost tracking.
• Comfortable working across time zones with international teams
  

Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play
Equal Treatment Statement:
At Xsolla, we are committed to fostering an inclusive workplace culture that promotes equality and respect.  In accordance with the German General Equal Treatment Act (Allgemeines Gleichbehandlungsgesetz – AGG), all qualified applicants will receive equal consideration for employment without regard to race, ethnic origin, gender, religion or belief, disability, age, or sexual identity.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: [email protected]
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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