Service and Test Engineer

vor 10 Stunden

Duisburg, Nordrhein-Westfalen, Deutschland Experts Group International Vollzeit

About The Role
Join a global engineering company with the flexibility of a medium-sized business. With decades of expertise, continuous growth, and a strong commitment to innovation, we specialize in fluid transfer solutions and dosing technologies for industries such as hygiene, biotech, food, water, pharmaceuticals, chemicals, and energy.

As a Service Technician, you will play a crucial role in customer support, field service, and internal product validation/testing. Based in the Duisburg area, you will support customers and sales partners across Europe. Working closely with colleagues in Engineering and Sales, you will combine your technical expertise and customer orientation to deliver reliable service and fast solutions for users of our products.

Responsibilities
Customer Support & Field Service

  • Act as the primary technical contact for customers and sales partners in service and maintenance cases.
  • Provide support remotely or on-site during commissioning, preventive maintenance, and minor repairs.
  • Build and maintain positive customer relationships, serving as a link between external stakeholders and internal teams.

Testing & Validation

  • Carry out application-related tests and support internal product validation in R&D laboratories.
  • Perform data analysis and diagnostics to identify technical issues at the electrical and mechanical system/component level.
  • Support configuration adjustments for products and systems to align with customer requirements.

Documentation & Reporting

  • Manage and document service calls, trials, and test activities, including service reports and product performance data.
  • Ensure accurate reporting for both customer orders and internal product validation processes.

Training & Representation

  • Deliver product training to customers and sales partners, either in-house or on-site. Represent the company as a technology leader in front of customers and partners.

Qualifications

  • State-certified/recognised technician qualification in Mechanical Engineering, Mechatronics, or Electrical Engineering (or equivalent vocational training).
  • Minimum 2 years of professional experience as a Service Technician, Test Engineer, or similar role in a Chemical goods environment (e.g., commissioning, field service, repair, verification & validation).
  • Experience in fault analysis and troubleshooting at both the mechanical and electrical levels.
  • Strong understanding of technical drawings, circuit diagrams, CAD models, and P&IDs.
  • Knowledge of field data analysis and proficiency with relevant digital tools.
  • Willingness to travel (primarily within Europe) and possession of a valid driver's license.
  • Strong communication skills in German and English; high customer orientation and collaborative working style.

What We Offer

  • Excellent international career development opportunities.
  • Attractive remuneration package, including profit-sharing options.
  • Flexible working model (flexitime with remote working options).
  • Free on-site parking.
  • Employee events (e.g., summer party, Christmas party).
  • Option to lease a company bike.
  • Free drinks and fresh fruit.
  • 30 days of annual leave.
  • Company pension scheme.

Apply now or contact Adam Nahum for a confidential conversation.

  • SCADA Engineer

    Vor 7 Tagen

    Duisburg, Nordrhein-Westfalen, Deutschland Quest Global Vollzeit

    SCADA Engineer (m/w/d) WinCC OAWe are Quest Global. We're in the business of engineering, but what we're really building is a brighter future. It's not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 25 years, we have strived to...

  • Field Service

    Vor 7 Tagen

    Duisburg, Nordrhein-Westfalen, Deutschland PSG, a Dover company Vollzeit

    Global player with the advantages of a medium-sized mechanical engineering company. Long-standing experience, sustainable growth and a passion for continuous development – that's what defines us.PSG Germany GmbH is one of the most successful locations of PSG, a company of Dover Corporation. Our expertise lies in the transfer of critical, high-value fluids...

  • Software Engineer

    vor 7 Stunden

    Duisburg, Nordrhein-Westfalen, Deutschland prodot – Digital Passion. Driving Innovation. Vollzeit

    (Senior) Software Engineer (m/w/d)Werde Teil von Team prodot – als (Senior) Software Engineer (m/w/d)Du entwickelst gerne moderne Lösungen, findest pragmatische Wege und bringst Ideen aktiv ein? Dann suchen wir Dich zur Verstärkung eines unserer EntwicklungsteamsWas Dich bei uns erwartetVerantwortung ab Tag eins:Du arbeitest direkt an wichtigen Projekten...

  • Liquid and Powder Technologies Service Process Excellence Leader

    vor 2 Wochen

    Duisburg, Nordrhein-Westfalen, Deutschland GEA Group Vollzeit

    As the LPT Service Process Excellence Leader, you will drive the documentation, harmonization, and improvement of our LPT Service Process landscape from end to end. Your goal is to enhance customer response and request resolution times, increase employee satisfaction, and ensure consistent, outstanding service. Guided by data and a LEAN service approach, you...

  • Analog & Mixed-Signal Design Engineer

    vor 2 Wochen

    Duisburg, Nordrhein-Westfalen, Deutschland iO Associates Vollzeit

    ANALOGUE & MIXED-SIGNAL DESIGN ENGINEER (CONTRACT)iO Associates are currently partnering with a leading semiconductor organisation that is driving innovation in advanced technology. This is a fantastic opportunity to join their Analogue & Mixed-Signal design team, where you'll be involved in the complete design process, from architecture definition through...

  • Mechanical Design Engineer

    Vor 5 Tagen

    Duisburg, Nordrhein-Westfalen, Deutschland Cogs Vollzeit

    Responsibilities:Own the end-to-end design of all systems in our plant design, while mentoring, guiding, and growing a team of engineers who support you.Select process components such as sensors, valves, pumps, and vessels according to requirements and translate them into physical products.Manage mechanical design projects, from initial factory ideation...

  • Quality Engineer in Projects

    Vor 7 Tagen

    Duisburg, Nordrhein-Westfalen, Deutschland Quest Global Vollzeit

    We are Quest Global. We're in the business of engineering, but what we're really building is a brighter future. It's not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 25 years, we have strived to be the most trusted partner for...

  • Distriktmanager Service

    vor 1 Woche

    Duisburg, Nordrhein-Westfalen, Deutschland KONE Vollzeit

    Distriktmanager Service / Serviceleiter m/w/d für Aufzugsanlagen im Raum Rhein/WupperUnbefristetes, krisensicheres ArbeitsverhältnisKONE: Great Place To Work since 1910Wusstest Du, dass…KONE täglich mehr Menschen befördert als die gesamte Luftfahrtindustrie? Über 1 Milliarde Menschen nutzen täglich Aufzüge und Rolltreppen von KONE.KONE ist ein...

  • Solution Design Engineer

    Vor 4 Tagen

    Duisburg, Nordrhein-Westfalen, Deutschland A.P. Moller - Maersk Vollzeit

    About MaerskWith over 100,000 employees across 130 countries, Maersk is a global logistics company whose purpose is "Improving life for all by integrating the world". We are embarking on an industry-defining transformation, expanding our capabilities to become a true end-to-end logistics provider that can deliver intelligent solutions for customers around...

  • Lead Application Engineer

    vor 15 Stunden

    Duisburg, Nordrhein-Westfalen, Deutschland Experts Group International Vollzeit

    About The RoleAs the Team Leader for Application Engineering, you will play a key role in customer communication, technical consultation, and representing the business externally. Your focus will be on delivering customer-oriented technical advice, ensuring commercial success through increased sales of the product brand.Working in close cooperation with...