DOL TAP Regional Manager

JOIN OUR TEAM
to assist and prepare :200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans' Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.

The DOL VETS TAP program needs an experienced, skilled, and passionate
DOL TAP Regional Manager
- Europe who has prior experience leading geographically dispersed team members and a professional workforce.

In this role, you will:

• Assist the Project Manager in implementing the Department of Labor's Employment Navigator pilot program for transitioning servicemembers worldwide
• Successfully execute DOL TAP Facilitation for transitioning service members
• Manage and oversee geographically dispersed Employment Navigators, Facilitators and Site Leads at multiple military installations worldwide
• Coordinate with installation Designated Governmental Representatives
• Experience overseeing the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel.
• Ability to perform additional tasks other than supervising include training personnel and ensuring policies and procedures are followed to meet client needs.
• Experience producing weekly, monthly, quarterly, and annual reports and region service statistics and maintains working relationships with internal and external customers.

This is a remote position based in Germany, but some travel to military installations in Europe may be required. Additionally, the Regional Manager position may require extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the regional team. The Regional Manager reports to the DOL VETS TAP Project Manager/Task Lead.
Qualifications
To be successful in this role, you will have:

• A Bachelor's degree in a relevant field (such as business management, education, counseling, human resources, workforce education, leadership, or closely related field)

• 5-7 years of related experience to include, but not limited to, the following:

• Experience overseeing the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel

• Supervisory experience overseeing individuals, groups, and/or teams

• Experience leading, managing, directing, or working as part of a geographically dispersed team

• Ability to effectively communicate and respond to inquiries of a complex nature

• Proficiency in the Microsoft Suite of Applications and virtual meeting platforms
• Ability to work well with the Military clients and be able to communicate orally and in writing
• Ability to travel up to 25% of the time
• Ability to obtain and maintain ECOPS approval and/or any other applicable country specific employment requirements
• Ability and willingness to work extended hours, including weekdays, weekends, and some holidays if required

Additional desired experience and skills:

• A Master's degree

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career

Military Veterans and Spouses encouraged to apply.

Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: . If you require an accommodation with the application process please email: - or call the HR Service Desk at , option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email - .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.