Dispatching Intelligence Analyst

Flink is the leading quick commerce player in Europe. We are on a mission to give people back time: You can order your groceries through our app and we deliver to your doorstep in minutes. We carry 3,000 products with a focus on the leading brands in each category. We aim for sustainability by making deliveries on electric bikes and utilizing recyclable packaging. 

Flink launched in February 2021 and already operates in more than 90 cities in Germany, and the Netherlands. The business generated more than EUR 400m in revenues in 2022 and is operationally profitable. Flink is backed by the world's most renowned tech investors, including Prosus, Mubadala, and Bond, and strategic investors like Doordash and REWE. We take great pride in being an inclusive employer that offers equal opportunities, and we celebrate the diversity and multiculturalism of our team. We're growing fast and always pushing ourselves to do better - we play for #1.

About the Last Mile Operations Team

The Last Mile Operations team is the strategic brain of Flink's entire delivery operation. We are the central business owner of the dispatching system - the algorithmic engine that manages our rider fleet, matches orders, and optimizes routes in real-time. Our mission is to blend deep data analysis with sharp business acumen to fine-tune this engine, predict performance, and guide the long-term strategy that powers our growth and profitability.

• As a Dispatching Intelligence Analyst, you will be a key driver of our operational performance. You will translate deep operational understanding into tangible improvements for the business.
• You will conceptualize and coordinate the implementation of initiatives aimed at improving operational efficiency through product and process improvements.
• You will oversee the testing and optimization of our logistics tech stack to drive operational impacts.
• You will model and analyze past and future business outcomes and develop projections for long-term business planning.
• You will translate your deep operational understanding into actionable avenues for improvement for our data and data science teams.
• You will empower senior company decision-makers with reports, dashboards, and ad-hoc analyses.
• You will collaborate closely with our HQ product, engineering, data, data science and business teams as well as local operations teams.

• We are looking for a first-principles thinker with a deep passion for uncovering insights within complex datasets and telling stories with data.
• Education: A Bachelor's or Master's degree in a quantitative field such as Mathematics, Statistics, IT, Finance, Business Analytics, or a similar discipline.
• Experience: 2+ years of professional experience in a highly quantitative role such as Business Intelligence, Data Analytics, or Operations Intelligence, with a track record of turning analysis into business impact.

• Core Competencies:

  • A strong statistical foundation and a deep understanding of key business and operational metrics.

  • Excellent problem-solving skills, with the ability to break down ambiguous problems into logical, manageable components.

  • Solid knowledge of statistical testing methodologies and how to interpret their results.

• Technical Skills:

  • Expert-level SQL for complex data extraction, transformation, and analysis.

  • High proficiency in Python or R for data analysis and visualization, with experience using libraries such as Pandas, NumPy, Matplotlib, etc.

• Business Acumen: The ability to connect data and analysis to real-world business impact and to communicate insights clearly and effectively to both technical and non-technical audiences.

• A unique opportunity to have a massive impact on the core technical systems of a leading quick commerce company.
• A highly intellectual and collaborative environment where you can apply cutting-edge methods to solve real-world problems.
• A €1000 annual L&D budget as well as individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals
• 26 days of vacation, +1 day every year up to a maximum of 30 days
• A mobility budget of 35 EUR per month for Deutschland Ticket subsidy
• A cool discount on your Urban Sports Club membership
• Attractive company pension options
• Unlimited access to an e-learning and development platform, MyAcademy, including online German courses
• Online discounts with Corporate Benefits and Future Bens
• A cool discount off your personal Flink orders; be the first to test out new products
• A modern and dog-friendly office in the heart of Berlin - lots of delicious lunch spots available within short walking distance

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.