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German Speaking Onboarding Account Manager in Barcelona

vor 1 Tag

Frankfurt am Main, Hessen, Deutschland Eco Plus Solutions AB Vollzeit

We're inviting talented professionals to join our Barcelona-based team and contribute to a powerful Digital Marketing Ads platform that is transforming how companies grow globally.

This opportunity is perfect for someone with expertise in the German market who enjoys working with ambitious businesses, including potential unicorns. Your focus will be on guiding new clients through onboarding, strengthening adoption, minimizing churn, and uncovering expansion opportunities.

Role Responsibilities

In this role, you will act as a trusted partner for clients, ensuring their onboarding experience is smooth and their campaigns deliver results. Alongside this, you'll handle sales-focused responsibilities, including:

  • Conducting outbound calls to present and sell Google Ads solutions.

  • Understanding each client's goals to propose tailored strategies.

  • Setting up performance-oriented campaigns that achieve both short-term wins and long-term success.

  • Encouraging greater ad spend and promoting upsell opportunities.

  • Ensuring all customer information is current and accurate in the database.

  • Engaging with a high volume of prospects daily by phone.

Candidate Profile

  • Bachelor's degree required (Master's in Marketing or Communications preferred).

  • Fluency in German and English at C2 level.

  • At least 2 years of professional experience in sales or marketing, with proven client-facing exposure.

  • Strong ability to work independently while consistently meeting goals.

  • Demonstrated success in managing customer relationships and optimizing CRM systems.

  • Proficient in integrating AI tools into workflows for better targeting and personalization.

  • Excellent communicator, able to simplify complex ideas and persuade diverse audiences.

  • Highly motivated, results-oriented, and confident in approach.

  • Capable of balancing autonomy with collaborative teamwork.

  • Commercially aware, with skills to analyze trends and inform business strategies.

  • Experienced in competitor and market research.

  • Dedicated to delivering exceptional customer experiences.

Specialization in the German Market

  • Market Insight: Solid knowledge of German business practices and culture.

  • Strategic Approach: Ability to identify and pursue companies with high growth potential.

  • Problem-Solving: Capable of addressing complex client challenges.

  • Analytical Expertise: Skilled in leveraging data and insights for smarter decisions.

  • Relationship Building: Establishing strong, long-term stakeholder partnerships.

  • Cultural Sensitivity: Navigating business etiquette and cultural nuances effectively.

  • Stakeholder Management: Handling multi-layered organizational structures.

  • Digital Ecosystem Knowledge: Understanding the German marketing landscape and positioning Google Ads within it.

  • Advanced Query Handling: Addressing ROI, integration, and complex client inquiries.

  • Regulatory Awareness: Knowledge of GDPR and privacy standards to ensure compliance.

Preferred Competencies

  • Process Thinking: Improving efficiency and effectiveness in workflows.

  • Collaboration: Sharing ideas and working seamlessly with colleagues.

  • Clear Communication: Delivering messages effectively across channels.

  • Emotional Intelligence: Understanding and responding to others' needs with empathy.

  • Open-Mindedness: Welcoming and valuing diverse perspectives.

  • Critical Thinking: Making decisions based on logic and data.

  • Solution-Oriented Attitude: Tackling issues with practical and creative solutions.

  • Entrepreneurial Drive: Innovative, proactive, and adaptable mindset.

What We Offer

  • Hybrid Setup: 2 days in the office, 3 days remote (Barcelona-based).

  • Relocation Support: Flight to Barcelona and accommodation provided.

  • Healthcare: Private medical insurance.

  • Professional Growth: Ongoing training and certification programs.

  • Career Development: Structured advancement opportunities with coaching support.

  • Team Culture: Engaging workplace environment with contests and business-casual style.

  • Prime Location: Office at the World Trade Center, Barcelona, right by the sea.