Global Senior Sales Manager

vor 18 Stunden

Hamburg, Hamburg, Deutschland NSF Vollzeit
Description

The Global Senior Sales Manager is a strategic leadership role responsible for driving growth, retention, and value-based selling across the organization's most critical client segments. This role oversees a sales team, ensuring high-impact engagement with existing accounts and the acquisition of new business. In this role, you will lead with a consultative, outcome-driven approach, engaging senior client stakeholders and internal cross-functional teams to deliver measurable results.

Responsibilities

Strategic Leadership & Team Management

  • Lead, coach, and develop a high-performing sales team.
  • Foster a culture of commercial excellence, collaboration, and client-centricity.
  • Set clear performance goals, KPIs, and development plans for team members.

Client Strategy & Growth

  • Own the strategic direction for strategic accounts, ensuring alignment with business objectives.
  • Drive account growth through upselling, cross-selling, and renewal strategies.
  • Develop and oversee execution of strategic account plans across the portfolio.

Executive-Level Engagement

  • Build and maintain trusted relationships with senior client stakeholders.
  • Position the organization as a strategic partner by articulating value and outcomes aligned to client priorities.
  • Lead strategic business reviews and planning sessions with top-tier clients.

New Business Development

  • Identify and pursue new business opportunities within existing accounts and targeted prospects.
  • Collaborate with Marketing to support pipeline generation and conversion.
  • Lead high-impact proposals and RFP responses, ensuring alignment with client needs and organizational capabilities.

Operational Excellence

  • Ensure consistent, high-quality delivery across all client touchpoints.
  • Champion CRM discipline, forecasting accuracy, and pipeline management best practices.
  • Monitor and report on performance metrics, including revenue, NPS, and client satisfaction.

Innovation & Value Creation

  • Launch and scale innovative service models, digital tools, and engagement strategies.
  • Drive continuous improvement and experimentation to enhance client outcomes.
Qualifications
  • Bachelor's degree required; MBA or equivalent preferred.
  • 10+ years of experience in enterprise sales, strategic account management, or client success.
  • Proven leadership experience managing teams and complex client portfolios.
  • Strong executive presence, communication, and negotiation skills.
  • Experience in technical services, CRO, or related industries preferred.
  • Proficiency in Salesforce or similar CRM platforms.

Core Competencies

  • Strategic Thinking
  • Commercial Acumen
  • Client Relationship Management
  • Growth Orientation
  • Communication & Influence
  • Problem Solving & Innovation
  • Customer-Centric Mindset
  • Data-Driven Decision Making
  • Adaptability & Resilience

What we offer 

  • Modern office in the heart of Hamburg – easily accessible by public transport
  • Access to discount portals and HVV Profiticket for public transportation use
  • Company pension scheme, team events, and flexible working hours
  • Transparent career opportunities and continuous training and development
  • Mental health + Social day in addition to your contract

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