Revenue Operations Manager

We are dedicated to our People

We care. We put people first and we promote individual freedom. It is why we strive to secure personal data with integrity and passion to make our customer's everyday life more comfortable and secure.

We empower our people to grow and to learn from their experience, and in return we are rewarded with team spirit and great results.

Purpose of the role

As a Revenue Operations Manager, you will be supporting our Go-to-Market (GTM) organization in making relevant KPIs transparent, optimizing GTM processes and ensuring regular availability of top-line reporting's. By providing visibility into our GTM success you play a pivotal role in achieving our growth ambitions and will be reporting into the Lead Strategy & Transformation ensuring short decision cycles. In your role you will naturally have the opportunity for collaboration across GTM, Finance & leadership functions while helping us to establish efficient processes and business unit set-ups.

The position is based in either Hamburg or the Rhine-Main area, Germany, and follows a hybrid work model with home office flexibility and two required in-office days per week.

Key responsibilities and tasks

KPI tracking & analysis:

• Establishment, further development, and maintenance of a sustainable KPI framework for the GTM organization (marketing, sales, customer success)
• Creation of (KPI) analyses (pipeline, customer behavior, ARR drivers, quota achievement) and derivation of (data-based) recommendations for action

Reporting & Dashboarding:

• Creation of regular top-line reports for management and shareholders
• Development and maintenance of dashboards (e.g., in Salesforce and Tableau) for internal stakeholders of the GTM organization

Process optimization & GTM operations:

• Analysis and optimization of GTM processes
• Translation of the KPI framework into operational guidelines for the GTM organization
• Support in the creation of GTM budget targets and associated GTM strategies

Professional skills and knowledge

Must-have:

• Performance oriented, structured, independent, and proactive working style
• Strong analytical skills and the ability to translate complex data into clear narratives and recommendations
• Advanced Excel & PowerPoint knowledge
• Solid understanding of core GTM KPIs (ARR/MRR, NRR, churn, CAC, etc.) and how they connect to growth
• Experience working with CRM systems (e.g. Salesforce, HubSpot)

Nice-to have:

• Experience in SaaS, software, or subscription-based business models
• Experience with BI tools (Tableau, Power Bi, Looker, etc.)
• SQL or database knowledge

Personal skills

• Outgoing & collaborative personality allowing you to easily access and approach stakeholders across business functions and management levels
• Desire to take initiative and utilize your problem-solving mindset to create change
• Be curious, willing to learn and ready for personal development opportunities in a dynamic organization and growing controlling team

Value driven professional

Humble

• Ready to listen and to share expertise and best practice across own team
• Open for feedback and flexibility to adapt

Ambitious

• Taking accountability to drive results
• Going the extra mile for great customer experience

Smart

• Ability to prioritize multiple tasks and to set focus
• Passionate to find pragmatic solutions and to innovate

Humane

• Caring for other's well-being in a remote working environment
• Advocates diversity and fairness

Qualification

• Completed studies (bachelor's degree or higher) in business administration or a related field ideally with a focus on controlling, finance or sales
• Minium of 3-5 years of professional experience in a business consulting office, controlling or business analytics department, with a bonus for having worked in a revenue / sales controlling function
• Fluent in German and/or English

Why join us

• Individual freedom – tell us what's important for YOU
• Culture of trust, appreciation, innovation and opportunities
• The opportunity to make a difference in an agile and fun environment
• Work with clients in various industries around the world
• The opportunity to grow continuously as our technology field is so dynamic
• Competitive compensation and benefits package including profit sharing