Site Lead

vor 1 Woche

Cologne Bonn Region North RhineWestphalia, Deutschland Iron Mountain Vollzeit 60.000 € - 120.000 € pro Jahr

THE OPPORTUNITY:
Site Lead Cologne

Iron Mountain is seeking an experienced
DMS (Document Management Services) Scanning Center Manager (SCM)
to join our new DMS team in
Cologne
.

In this role, you will be responsible for the strategic leadership of the process group to fulfill business objectives and ensure long-term business continuity.

What You'll Do (Responsibilities)

In this role, you will:

  • Strategic Leadership & Team Management:
    Provide strategic direction and lead the production and internal service teams at the Cologne location, including direct and indirect personnel responsibility.
  • Internal & External Collaboration and Escalation
    : Act as a key interface to the sales field service, other locations, the Works Council (
    Betriebsrat
    ), and corporate staff departments (IT, HR, Finance, Customer Service, PM, Sales). You will also handle internal and external escalations.
  • Customer Satisfaction & Global Standards:
    Ensure high customer satisfaction. Analyze, adapt, and implement global standards, considering local conditions.

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

  • Experience & Education:
    A completed university or technical college degree (Hochschul- or Fachhochschulstudium) or a completed Master's certification (
    Meisterausbildung
    ) with several years of professional experience in production.
  • Domain & Technical Knowledge:
    Strong technical affinity and experience in internal sales service (
    Vertriebsinnendienst
    ).
  • Proven Ability in Leadership & Strategy:
    Proven ability in personnel leadership and coaching, and experience in the development and implementation of strategic business processes.

Other Key Requirements:

  • German and English mandatory.
  • Initiative and assertiveness.
  • Social competence and strong communication skills.
  • Goal and results orientation.
  • Cost awareness.
  • Presentation and moderation skills.

What We Offer (Benefits):

  • Location:
    Cologne, Germany (onsite role)
  • Competitive compensation and benefits aligned with the experience.
  • Comprehensive health, wellness, and retirement plans.
  • Opportunities for continuous learning and professional growth.
  • Flexible work options to support work-life balance.

If you are ready to take strategic ownership of our new
DMS Scanning Center
in
Cologne
, build a dedicated team from the ground up, and ensure long-term business continuity, we want to hear from you

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