Customer Success Lead

Vor 4 Tagen

Munich, Bayern, Deutschland cubemos Vollzeit 60.000 € - 100.000 € pro Jahr


Your Responsibilities

We at cubemos empower SMEs to autonomously and digitally comply with ESG regulation, such as the CSRD or the CSDDD. Simply, instantly and efficiently, no excel sheets or expensive consultants necessary. Join us in defining the future of ESG and become the most impactful sustainability expert for SMEs in the whole of Europe.  
  • Manage and develop your own portfolio of notable cubemos clients
  • Ensure the highest standard of customer satisfaction during the transition from Sales to Customer Success
  • Continuously ensure effective alignment with internal (Sales/Product/Marketing/Support, etc.) and external stakeholders
  • Take responsibility for customer retention, usage, and upselling
  • Communicate and support our customers throughout the entire customer lifecycle
  • Help your customers achieve their desired sustainability goals through the use of cubemos
  • Nurture relationships that yield strong references and enable recommendations
  • Continuously receive feedback from customers to improve cubemos solutions
  • As an ambassador for Cubemos, become a thought leader on current developments in ESG, sustainability, EU regulations, and action plans for companies


Your Profile
  • Full German proficiency (C2) is required for this position. 
  • You have in-depth practical experience (2+ years) as an Customer Success Manager or Consultant.  
  • You have had experience with ESG regulation, as well as sustainability standards and requirements that companies typically must fulfill. 
  • You understand the challenges and difficulties, but also opportunities, SMEs are facing regarding the necessary sustainability requirements.
  • You are tech-savvy and passionate about delivering digital solutions.  
  • You have a solution-oriented mindset and enjoy initiating practical solutions to complex problems. 
  • You are ambitious and strive to make an impact.  
  • You show strong interpersonal and communication skills . 


About us

About Cubemos
At Cubemos, we are shaping the future of sustainability management. It's incredibly inspiring to tackle this challenge every day as a team. Our team is a dynamic, international, and interdisciplinary mix of tech enthusiasts and sustainability advocates. Our founders, who met at the Center for Digital Technology and Management (CDTM), share a passion for combining impact and technology.
Cubemos is dedicated to making ESG principles actionable and digitally accessible for every company. We are strong proponents of co-creation and are constantly striving for improvement.

Career Development
We actively support your career growth and foster your personal development. At Cubemos, you will have access to a dedicated mentor, receive ongoing coaching, and benefit from numerous opportunities to explore new topics, even beyond your area of expertise. We expect you to continuously develop your skills and build in-depth expertise in specific industries or functional areas. At Cubemos, you will have the freedom to take on exciting new tasks and groundbreaking projects that challenge and advance you.

Why Join Cubemos?
Cubemos stands out with its inclusive and open culture, promoting learning from and with one another. We have ambitious growth plans for the coming years — grow with us
  • Modern Office in the Heart of Munich: Equipped with table tennis, darts, and a creative atmosphere.
  • Team Spirit: Regular team events like Oktoberfest visits, summer parties, and monthly company dinners strengthen our bond.
  • Fitness and Well-being: Subsidized EGYM Wellpass membership with access to over 6,000 gyms, wellness centers, and more.
  • Flexible Mobility: Explore Munich with one of our office e-scooters (electric Vespa).
  • Culinary Extras: Fresh fruit, high-quality tea, and an impressive espresso machine for the perfect coffee.
  • Coaching & Development: We offer a variety of opportunities for professional and personal growth.
  • Flexible Working Options: Two days of home office per week and up to two weeks of international remote work per year.
  • Equity Participation: All employees receive virtual shares, directly linking them to Cubemos' success.
  • Attractive Compensation Package: Competitive salary above market level to recognize your performance.
Our Values
Our three core values form the foundation of our company ethos, and every team member embodies them:
  • TRUST: Mutual trust is the basis of our actions. It enables us to freely express our opinions and step out of our comfort zone.
  • CREATE: We strive to achieve the best possible results, expressing our unique personalities through our work. We value outcomes over the mere feeling of being busy.
  • OWNERSHIP: We take responsibility for our work. Our goal is to improve a little every day.
We look forward to connecting with you

  • Customer Success Team Lead

    vor 1 Woche

    Munich, Bayern, Deutschland caaebd41-d31c-417e-af13-310b65f40ca5 Vollzeit 60.000 € - 120.000 € pro Jahr

    Über UnsVoiceLine is an ambitious, VC-backed startup at the forefront of voice and AI technology. We're building anAI Assistant Platform for field sales, enabling sales organizations to sell more, make smarter decisions with powerful market analytics, and coach their teams to excellence at scale.We operate at the intersection ofvoice input, AI, and complex...

  • Team Lead Customer Success

    Vor 4 Tagen

    Munich, Bayern, Deutschland Apaleo Vollzeit 60.000 € - 100.000 € pro Jahr

    Join Apaleo and Shape the Future of Hospitality TechAt Apaleo, we're revolutionizing the hospitality industry with our AI-first property management platform, giving businesses the power to build a tech ecosystem that enhances both guest experiences and staff efficiency. With seamless integrations to hundreds of apps through the Apaleo Store, our platform...

  • Team Lead, Customer Success

    Vor 5 Tagen

    Munich, Bayern, Deutschland armis Vollzeit 60.000 € - 120.000 € pro Jahr

    Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization's cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and...

  • Strategic Customer Success Manager

    vor 2 Wochen

    Munich, Bayern, Deutschland CoLab Software Vollzeit 80.000 € - 120.000 € pro Jahr

    About CoLabAt CoLab, we want to help mechanical engineering teams bring life-changing products to market years sooner.CoLab is a cloud based platform for engineering design review. We make it easy for subject matter experts (SMEs) across your business to access, evaluate, and comment on 2D drawings and 3D models. Our built-in AI peer checker, AutoReview,...

  • Director, Area Lead Global Customer Success

    vor 1 Woche

    Munich, Bayern, Deutschland Palo Alto Networks Vollzeit 120.000 € - 180.000 € pro Jahr

    Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...

  • Customer Success Manager

    Vor 6 Tagen

    Munich, Bayern, Deutschland comstruct Vollzeit 700.000 € - 1.000.000 € pro Jahr

    comstruct automates construction companies' commercial processes by extracting material data from delivery notes and invoices at the item level, enabling automated documentation, invoice entry, reconciliation, and workflows. We're looking for exceptional talent to help us empower the industry with smarter, more efficient solutions.We are looking for a...

  • Customer Success Manager

    vor 2 Wochen

    Munich, Bayern, Deutschland comstruct Vollzeit 60.000 € - 90.000 € pro Jahr

    comstruct is the digital transformation SaaS platform for material procurement for the top construction companies building large infrastructure projects and visionary buildings. Our vision is to transform one of the least digitized industries. To achieve this, we need exceptional talent to help us bring the industry into the 21st century.We're looking for an...

  • Customer Success Manager

    Vor 4 Tagen

    Munich, Bayern, Deutschland deskbird Vollzeit 60.000 € - 100.000 € pro Jahr

    Your missionWe are seeking a proactive (Senior) Customer Success Manager to drive customer success and growth with our cutting-edge SaaS solution. In this role, you'll take full ownership of key accounts, empower customers to become true product champions, and collaborate closely with our Sales team on expansion opportunities.As part of deskbird, a...

  • Customer Success Consultant

    vor 2 Wochen

    Munich, Bayern, Deutschland Avomind Vollzeit 50.000 € - 80.000 € pro Jahr

    About Our ClientOur client is a Munich-based global automation and AI company with 30+ years of delivery excellence. They combine the stability of a global group with the agility of a startup team in Munich, focused on AI and GenAI. Their product helps German companies of all sizes adopt GenAI responsibly and effectively. Their flagship GenAI platform for...

  • Customer Success Manager @

    Vor 5 Tagen

    Munich, Bayern, Deutschland revel8 Vollzeit 40.000 € - 60.000 € pro Jahr

    What we do At revel8, we redefine cybersecurity training with hyper-realistic simulations that reflect today's evolving attack landscape. Our innovative platform combines AI-driven multi-channel attacks with gamified, real-time learning to build resilience where it matters most: the people.We're looking for a (Junior) Customer Success professional to join...