Field Service Representative

We are now seeking a highly skilled and motivated Field Service Representative to join our team and contribute to the advancement of cutting-edge communications solutions for the defense sector.

The position will work closely with regional sales teams / account management and is expected to drive technical engagements with defense customers and partners, present and demonstrate our product capabilities both remotely and onsite, conduct comprehensive training and proof-of-concept (PoC) developments. This role requires a deep understanding of communications solutions in military / defense segment, hands-on expertise in telecommunications and secure networks, and the ability to bridge the gap between advanced technology and mission-critical defense applications.

In this role, you will be at the forefront of innovation, working directly with defense customers and partners to demonstrate the power of Nokia's technology. You will play a key role in:

• Leading and executing pre-sales activities, technical demonstrations, and customer training.
• Conducting proof-of-concept developments and field trials showcasing Nokia's advanced communications solutions.
• Engaging with defense organizations to understand their mission requirements and tailor Nokia's offerings to meet their operational needs.
• Collaborating with sales, product management, and R&D teams to ensure seamless integration of Nokia's solutions into defense environments.
• Gathering and understanding customer requirements and providing feedback to product management and R&D teams to support continuous improvement.
• Developing and delivering compelling technical presentations and solution roadmaps tailored to the defense sector.
• Ensuring compliance with defense industry security protocols and regulatory requirements.
• Acting as a trusted advisor to defense customers, translating technical capabilities into real-world mission-critical advantages.
• While the role will focus on certain countries it may include occasional support for other countries of the Market Unit.

This is an opportunity to make a real impact on the future of defense communications. You will be working with a team of passionate and dedicated professionals who are committed to delivering innovative solutions that meet the evolving needs of our customers.

To be successful in this role, you will need:

• A strong background in defense, with experience working in or with defense agencies, military organizations, or defense contractors.
• Technical expertise in communication solutions, ideally 4G/LTE and 5G, secure networks, RF engineering, or satellite communications.
• Proven ability to conduct technical demonstrations and proof-of-concepts in live or simulated defense environments.
• A Bachelor's or Master's degree in Engineering, Telecommunications, Computer Science, or a related field.
• Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non-technical defense stakeholders.
• The ability to act as the primary contact for local/regional technical inquiries.
• Prior (or current) active duty or service in the armed forces.
  The ability to obtain a Secret level clearance.

Travel: Moderate to high, depending on customer engagements incl. international travel.

Due to the security requirements of our customers, German nationality is required.

The appropriate job grade will be assigned based on a thorough assessment of the candidate's experience, qualifications, and overall fit for the role.

About Nokia

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We are a B2B technology innovation leader, pioneering networks that sense, think and act, putting the world's people, machines and devices in sync to create a more sustainable, productive and accessible future.

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About the Business Group

Join Mobile Networks (MN) and help us become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. Your work will contribute to delivering unbeatable customer experiences in wireless connectivity.

In the Space and Defense Unit, you'll help build the networks that modern defense demands. You'll work with cutting-edge technology, backed by Nokia Bell Labs, to deliver mission-critical connectivity for NATO and allied nations across the globe. You'll become part of a team pioneering next-generation connectivity across some of the most complex and mission-critical environments.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .