Programs and Performance Lead

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Lead the Programs & Performance Team for DACH QSC—a cross-functional, future-oriented group at the heart of the organization's transformation. This team is responsible for orchestrating horizontal topics across the QSC team, with a special focus on Hercules, and F4G initiatives. The Programs & Performance Team is the engine that takes QSC to the next level by securing robust performance tracking, driving both preventive and corrective actions, and ensuring continuous improvement and innovation in all processes.

Key Responsibilities:

• Provide strategic leadership to a cross-functional team managing horizontal topics and all the relevant programs/projects to improve Service/Cash/Quality
• Orchestrate and align future-oriented initiatives across the QSC team, ensuring seamless integration and collaboration.
• Secure performance tracking by establishing, monitoring, and improving KPIs, and by implementing preventive and corrective actions to address gaps.
• Drive the identification, design, and implementation of transformation and continuous improvement projects, leveraging best practices and digital tools.
• Drive the Customer Value Creation agenda by developing improvement plans related to Advantage survey and customer satisfaction survey results
• Act as a key partner to QSC leadership and stakeholders, building strong relationships and influencing across functions and levels.
• Ensure effective program and project management, including resource allocation, risk management, and delivery of key milestones.
• Champion change management and employee engagement during transformation and organizational development efforts.
• Oversee the integration of new roles and horizontal functions, ensuring clarity, alignment, and capability building within the team.
• Support the development and upskilling of team members, with a focus on future capabilities and digital transformation.

Why you?

Qualifications:

• University's degree or equivalent
• Strong Experience in Supply Chain Operations management (Site/W&D/Planning/CS)- giving comfort to challenge operating teams. More than 8/10 years ideally.
• Demonstrated track record in continuous improvement, change management, and program/project leadership, especially in supply chain optimization and digital transformation
• Experience in Strategy building and performance management
• Solid program/Project Management Experience
• Good exposure to ADP/GPS/PMO
• Strong partnering, stakeholder management, and influencing skills in a matrix environment.
• Proven experience in leading cross-functional and transformation-focused teams, ideally within supply chain or quality systems.
• Great commercial understanding and financial acumen
• Excellent communication and influencing skills
• Strong continuous improvement mindset

Why Haleon?

Our Win as One Framework is a simple, stretching definition of our future direction. It includes our purpose, ambitions, strategic drivers, and behaviours that will enable us to Win as One. This framework guides our decision-making, strategy, and culture. The successful candidate will demonstrate the following capabilities:

• Consumer first, always: Engage key business counterparts and operational stakeholders to deliver operational execution of Haleon strategies related to eCommerce activities, always putting the consumer first.
• Collaborate for impact: Establish and maintain relationships with critical groups to ensure customer knowledge is utilized to inform and deliver on the eCommerce roadmap, collaborating for impact.
• Unlock value, at pace: Drive business process improvement throughout the commercial and operational support teams, unlocking value at pace.
• Grow myself and others: Continuously look for opportunities to learn, build skills, and share learning, growing myself and others.

Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We'll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account ). If you are not sure whether the email you received is from Haleon, please get in touch.