Data Analyst

Business Analyst; EU Data Security and GDPR

Arsenault is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.

You'll be successful at Arsenault if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview

• Assist all areas of Arsenault in creating standards and reports aligned with data security and data privacy standards globally; privacy By design and Trust By Design methodologies, and providing support for our customers' ever growing requirements in documentation and support.
• You will work with some of the top global brands and with a team of world class professionals. Most of all, your experience will help define standards for our Curiously Human Platform of technologies.

You Will

• Create standards and reports aligned with data security and data privacy standards globally; Privacy By Design and Trust By Design methodologies, and providing support for our customers' ever-growing requirements in documentation and support.
• Understand business requirements, translating them into actionable specifications including how data should be governed.
• Help implement data governance performance and standards, while developing operating plans to achieve those standards through audits, automation and processes.
• Develop improvements in the design and effectiveness of key controls, including automation. Provide support in performing data privacy and compliance for important issues.
• Identify and inventory issues, suggested improvements, and aid in tracking and implementing fixes.

You Have

• Previous experience working for a global SaaS company
• Experience working through complex problems, and creating matching, easy to follow solutions
• Knowledge of Privacy and Security Principles, such as GDPR or CCPA
• High-level understanding of 3rd party certifications, PCI-DSS / SOC2 or other
• Experience using automated tools to extract data from primary and secondary sources
• Knowledge of languages like SQL, Oracle, R, MATLAB, and Python
• Technical proficiency regarding database, data models, techniques for data mining, and segmentation
• The ability to work remotely or in a team setting (we are a remote first organization; but we also value time together)

Benefits

• Health: medical, mental, dental, and vision
• Time away: vacation, dependent care, holidays, wellness days, and more
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement, native AI learning
• Additional: WFH support, 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts

Why You'll Love Working Here

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces. At Arsenault, the option to work remotely has helped shape who we are today: a collective of innovators and industry leaders working toward the same vision. While we maintain hubs in NY and Seattle as well as WeWork locations across the globe, our employees choose the environments that work best for them from anywhere in North America.

Belonging At Arsenault

At Arsenault, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.