Sales Planning Executive

Blackmores Group is a leading natural health company with proud Australian heritage, with extensive reach across Asia Pacific. Founded by visionary naturopath Maurice Blackmore in 1932, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day.

As a purpose-led, performance-driven organisation, Blackmores Group strives to create remarkable employee experiences through supporting a diverse and inclusive culture, creating leadership that inspires high performance, and providing everyone with opportunities to achieve their professional, personal and wellbeing goals supported by our flexible work practices and family friendly policies.

Purpose of role:

The Sales Planning Executive is responsible for the full scope of Blackmores's commercial interaction with the customer, ranging from being a part of the development of account strategy per customer to the management of price and promotional activities. The role requires close cross functional interaction with trade marketing, planning, marketing, logistics, and finance

Responsibilities include:

Sales Objectives

• Support Key Accounts & Sales Operations: Assist Country Manager and sales team with customer proposals, channel terms, and pricing analysis aligned with budget plans. 

• ERP & Data Management: Maintain and update vendor/customer records, process invoices, and ensure accurate macro loads for COGS and sales orders in Oracle ERP. 

• Finance & Reconciliation Tasks: Match bank receipts to AR balances, reconcile VAT reports between NTS and ERP, and support monthly sales closing activities. 

• Compliance & Documentation: Ensure completeness of internal vendor setup with required documents and align tax reporting across systems. 

• Cross-Functional Coordination: Liaise with accounts, partners, and internal departments to streamline processes and support ad-hoc finance and sales assignments

General Affairs

• Office Maintenance: Manage upkeep of office facilities, furniture, and security systems. 

• Administrative Documentation: Handle filing and organization of company contracts and key documents. 

• Event & Activity Coordination: Plan and arrange internal company events such as workshops and teambuilding. 

• Procurement & Month-End Tasks: Purchase office equipment/services and support related month-end closing activities. 

• Operational Support: Ensure smooth day-to-day office operations through cross-functional coordination

Customer Service

• Product Consultation: Provide consumers with accurate information and guidance on products. 

• Claims Management: Respond to consumer claims and ensure timely follow-up. 

• Feedback Documentation: Record key consumer responses and compile reports for internal use. 

• Online Monitoring: Check and track consumer claims submitted through online platforms. 

• Customer Experience Support: Maintain a professional and responsive approach to enhance consumer satisfaction

Who are you?

• A minimum of bachelor's degree and sales experience within FMCG

• Expertise and record of success in the sales function, including minimum 3 to 8 years' experience in sales category 

• Knowledge of the overall sales channel environment 

• Independent, confident and results driven with strong interpersonal, presentation and negotiation skills and strong financial acumen.

• Business English 

• Meticulous and systems-oriented; and

• Experience working and coordinating with a distributed team and adept at working in an interrupt-driven environment

• Excellent in MS Excel, Power BI, Oracle Fusion or other ERP applications

Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.