German Speaking Onboarding Account Manager in Barcelona

We're seeking a German-speaking professional to join our Barcelona team and support a cutting-edge Digital Marketing Ads platform that helps businesses grow worldwide.

This role is ideal for someone with deep knowledge of the German market who can work with high-potential clients, from ambitious startups to future unicorns. You'll focus on onboarding, driving product adoption, maintaining strong relationships, reducing churn, and identifying opportunities for expansion.

As an onboarding account manager, you will serve as a trusted partner to new clients, ensuring a seamless onboarding experience and measurable campaign performance. Your responsibilities include:

• Making outbound calls to introduce and sell Google Ads solutions.

• Understanding client objectives and creating customized advertising strategies.

• Setting up, managing, and optimizing PPC campaigns for immediate and sustained results.

• Encouraging increased ad spend and upselling additional services.

• Keeping client data accurate and updated in the CRM system.

• Managing a high volume of client interactions daily.

• Bachelor's degree required (Master's in Marketing or Communications preferred).

• Fluent in German and English (C2 proficiency).

• Minimum 2 years of experience in sales or marketing, ideally in client-facing roles.

• Proven ability to work independently and consistently achieve results.

• Experience managing customer relationships and enhancing CRM workflows.

• Comfortable using AI tools to personalize client outreach.

• Excellent written and verbal communication skills.

• Proactive, confident, and goal-oriented.

• Able to collaborate effectively while working independently.

• Commercially aware and skilled in analyzing trends and competitors.

• Strong customer focus and commitment to delivering high-quality service.

• Cultural Understanding: Knowledge of German business practices and etiquette.

• Strategic Targeting: Ability to identify and pursue high-growth companies.

• Problem-Solving: Skilled at navigating complex client challenges.

• Analytical Thinking: Using data and insights to guide decisions.

• Relationship Management: Building and maintaining strong stakeholder partnerships.

• Stakeholder Navigation: Managing multi-layered organizational structures.

• Digital Marketing Knowledge: Understanding Germany's ad ecosystem and positioning Google Ads effectively.

• Advanced Inquiry Handling: Responding confidently to ROI and platform integration questions.

• Regulatory Awareness: Familiarity with GDPR and local privacy laws.

• Process Optimization: Streamlining workflows for efficiency and quality.

• Collaboration: Effective teamwork and sharing knowledge.

• Clear Communication: Persuasive and adaptive across channels.

• Emotional Intelligence: Building rapport and trust.

• Open-Mindedness: Welcoming diverse perspectives.

• Critical Thinking: Making informed, data-driven decisions.

• Solution-Oriented: Tackling challenges with practical strategies.

• Entrepreneurial Mindset: Innovative, proactive, and creative approach.

• Hybrid Work Model: 2 office days, 3 remote days (Barcelona).

• Relocation Support: Paid flight and company-provided accommodation.

• Healthcare: Private health insurance.

• Professional Development: Ongoing training and certifications.

• Career Progression: Structured advancement path with coaching and mentorship.

• Team Culture: Dynamic, collaborative workplace with contests and engagement initiatives.

• Location: Office at the World Trade Center, Barcelona, with stunning sea views.