Registry Coordinator

Your Responsibilities

We are looking for a new colleague to join our Team in Berlin/Potsdam on a full-time 40 hour a week contract starting as soon as possible. 

• Ensuring correct enrolment of students in the Virtual Learning Environment.
• Monitoring and managing the Virtual Learning Environment.
• Managing other online resources, such as online libraries and external databases
• Delivering tutorials for students with regards to university regulations, resources, scheduling, assessment and marking.
• Tracking students´ academic progress (marking, progression, confirmation of successful study completion).
• Liaising with the Development Team to ensure that students´ records are reflected correctly in the student database.
• Reporting to the Examination Board on students´ academic progress.
• Processing extenuation and appeal requests from students, as well as processing cases of alleged academic misconduct.
• Delivering Examination Board decisions to students.
• Circulating surveys among students for quality evaluation.
• Issuing student letters pertaining to their academic progress.
• Providing face-to-face assistance to students on campus and virtually on the online Registry office hours.
• Overseeing assessment and reassessment processes.
•  Answering mailboxes with inquiries from students, lecturers, and Gisma staff across other academic and administrative departments.
•  Assisting lecturers with assessment setup and course content in the Virtual Learning Environment.

Your profile

• Experience in education administration, learning management systems, and higher education operations is an asset
• Experience in managing records, databases, or client information systems is desirable
• Excellent command of English; additional languages are an asset
• Exceptional accuracy in processing data, tracking progress, and managing documentation
• Commitment to delivering high-quality service in both face-to-face and virtual environments, supporting individuals with empathy and professionalism
• Excellent written and verbal communication skills for interacting effectively with students, colleagues, and cross-functional teams. Able to deliver clear guidance and support on administrative and procedural matters
• Effective team player who can liaise across departments to ensure alignment between academic, administrative, and technical processes
• Advanced proficiency in MS Office Suite, particularly Excel, is an asset

Why us?

• Opportunity to work with a great team in a dynamic and international culture
• A workplace in our modern, centrally located campuses in Potsdam and Berlin
• Numerous campus events from the fields of art, culture, business, and science
• Opportunity to develop and implement new ideas and concepts
• Personal and professional development

About us

GUS Germany GmbH (GGG) is an innovative and dynamic network of world-class higher education institutions that is committed to empowering students with the knowledge and skills they need to make a positive impact in the world. Our mission is to foster visionary leaders who can drive meaningful change for society.

With a strong presence in Germany, Europe, and beyond, GGG is made up of several well-known brands, including UE (University of Europe for Applied Sciences), BSBI (Berlin School of Business & Innovation), htk academy, and GISMA University for Applied Sciences. Our thriving student body of over 10,000 learners across our institutions benefits from a wide range of academic disciplines, such as business, technology, data science, engineering, sports, and fine arts.

As part of the Global University Systems (GUS) network, which comprises over 48 universities across Europe, the USA, Australia, Asia, and South America, with over 87,000 students, we are dedicated to providing exceptional learning experiences to our students.

At GGG, we are committed to creating a supportive and inclusive work environment where everyone can thrive. Our employees play a vital role in ensuring that our students succeed at every step of their career path. Join our team and be a part of a culture of innovation and excellence in education.  

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