Technical Support Engineer
vor 19 Stunden
Key Responsibilities:
- Provide
on-site IT support
for client systems, including troubleshooting hardware and software issues. - Support and maintain
Windows operating systems
and
server Active Directory (AD)
environments. - Manage
networking infrastructure
, including basic
Cisco networking
and
TCP/IP
configurations. - Handle
mobile device management
, printer support, and peripheral troubleshooting. - Collaborate with other IT teams and vendors to ensure
continuous uptime
and system reliability. - Document issues, resolutions, and standard operating procedures for future reference.
Technical Skills & Knowledge:
- Strong understanding of
Windows OS
and
server AD
. - Knowledge of
Microsoft tools and applications
. - Basic
networking concepts
, including
Cisco devices
and
TCP/IP protocols
. - Experience managing
mobile devices
and
printers
. - Familiarity with
client-side IT support processes
.
Qualifications:
- German language proficiency – mandatory.
- Relevant IT certifications or diploma preferred.
- Strong troubleshooting, communication, and interpersonal skills.
- Ability to work independently
on-site
and handle multiple tasks efficiently.
-
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