Investment Fund Onboarding Officer

Who we are looking for

We are looking for an Investment Fund Onboarding Officer reporting directly to the Head of Fund Business Department.

The role is expected to cover the front office function servicing Japanese clients in relation to investment fund services, and to meet the requirement, following qualifications are needed:

The team you will be joining is part of the front office function servicing Japanese client on their investment fund products. The expectation of the role is to further expand State Street`s presence and share of offshore fund service business in Japan, through deepening relationship with Asset Owners , Asset Managers and other stakeholders / related parties as well as collaborating internally.

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

As an Investment Fund Onboarding Officer you will:

• Liaise with internal stakeholders in regards to documentation for new transactions
• Maintain excellent client-care and relationship with existing and potential clients and other counterparties
• Communicate effectively with external parties such as auditors, lawyers, authorities, clients (not only investors, but investment managers, distributors etc.), liaison in Tokyo and with internal parties
• Maintain and control contracts related to fund clients
• Co-work with and provide support to the other departments from client relationship point of view
• Support the arrangement of documents and agreements in relation to set-ups, structural changes, liquidations, etc.
• Provide administrative support including the preparation of presentations and reports
• Make proof of sense and sound judgment towards risk awareness
• Inform the line manager of all risks of error and actual errors as soon as detected and evaluate their impact
• Acting as the escalation point to resolve business/service issues

What we value

These skills will help you succeed in this role:

• Capability to handle diverse range of complex tasks based on analytical and problem-solving mind
• Ability of in-depth analysis and search for continued improvement requiring the evaluation of unusual problems, with constant focus on quality, efficiency and client service
• Capability to participate in the decision-making process (recommendations are expected)
• Capability to interact with numerous departments on complex and/or unusual subjects, supported by excellent communication skills
• Capability to coordinate various resources for mid-term complex projects and tasks
• Constant mind of team player with high level of flexibility
• Sense and skill of negotiation with clients
• Proactiveness
• Raking ownership
• Growth mind-set

Education & Preferred Qualifications

• Seasoned professional with Bachelor's degree in business or related field
• Japanese native speaker / business level English (written/verbal)
• minimum of 2-3 years of experience in the financial services industry
• mid to extensive experience in dealing with either servicing Japanese client's investment funds domiciled in the Cayman Islands and Luxembourg (is a plus) and /or having provided client services in the financial sector that involve investment fund scheme

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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