Customer Success Manager – Germany

vor 1 Woche


Munich, Bayern, Deutschland OSW Germany Vollzeit 40.000 € - 80.000 € pro Jahr

Customer Success Manager – Solar SaaS (Germany)

Location:
Germany

Are you ready to
help installers crush it with solar tech
and have a blast doing it? We're looking for a
Customer Success Manager
who loves people, problem-solving, and renewable energy as much as we do You'll be the go-to hero for our customers, helping them get the most out of our solar design software while building long-lasting partnerships.

What You'll Be Doing:

  • Be the friendly face (or voice) our customers turn to for advice, guidance, and support.
  • Train customers on our awesome SaaS software – online, in-person, and in ways that make learning fun.
  • Design smooth processes and create training materials that make everyone's life easier.
  • Gather feedback, share insights with our product team, and help shape the future of our software.
  • Keep an eye on success metrics, swoop in on at-risk accounts, and make sure customers stay happy and loyal.
  • Stay ahead of trends in the solar world and keep our offerings competitive and exciting.

What We're Looking For:

  • 2+ years in sales, operations, or customer success in solar/renewables (or similar industries).
  • Comfortable with tech, software, and explaining it in plain English.
  • Fluent in English; German native language.
  • Team player with a can-do attitude and a love for solving problems.
  • Ready to travel across Germany to meet customers when needed.

Why You'll Love It Here:

  • Work on a product that's changing the solar game.
  • Collaborate with a passionate, energetic team.
  • Opportunities to grow, learn, and make an impact.
  • A role that's as dynamic as you are – no two days are the same

If you're excited to
empower customers, make solar easy, and have fun doing it
, we want you on our team Apply now and let's brighten the future together.



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