Senior Field Application Engineer

Vor 5 Tagen

Berlin, Berlin, Deutschland Wistron NeWeb Corporation Vollzeit 60.000 € - 120.000 € pro Jahr

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.

Job Description

Key Responsibilities

Technical Leadership & Testing Oversight

  • Lead testing activities, including lab setup, internal testing, field validation, debugging, test case planning, conformance, certification and conduct field trials and troubleshooting
  • Act as the technical point of contact and provide pre-sales & post-sales technical support.
  • Deliver training sessions, product demonstrations, live demos and ongoing technical guidance to external and internal customers

Customer Engagement & Solution Development

  • Translate customer requirements into technical solutions.
  • Interpret and clarify technical needs in line with real-world use cases and industry trends.
  • Influence customer technical teams to adopt WNC's solutions.
  • Provide insights into product and business development based on field learnings.

Cross-Functional Collaboration

  • Work closely with internal engineering, QA, and software development teams.
  • Share field and customer insights to inform engineering decisions and improve product design.

Software Development & Customization (Advantageous)

  • Support development with hands-on programming in languages such as C/C++, Python and JavaScript.
  • Customize existing codebases to meet customer-specific requirements.

Reporting & Documentation

  • Accurately document test results and certification outcomes.
  • Present technical updates to stakeholders and leadership teams.
  • Contribute to RFIs/RFPs as required.

Qualifications

  • Bachelor's degree in engineering (Master's preferred).
  • Minimum 5 years of experience in technical FAE roles or technical account management.
  • Strong knowledge and hands-on experience with:
    • WiFi standards, testing and certification related
    • Cellular technology such as 5G and 4G, with some understanding on network topology – Advantageous
    • Deep knowledge of Open-source platforms (e.g., RDK-B, OpenWRT, Prpl) – Advantageous
    • IoT protocols: ZigBee, Thread, Matter – Advantageous
    • Software added value related to AI, IoT, WiFi-sensing and home automation – Advantageous 
  • Conduct troubleshooting using industry-standard testing and debugging tools.

Skills & Competencies

  • Deep technical expertise in WiFi and connectivity solutions.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and ability to troubleshoot complex issues.
  • Effective collaborator across multicultural, interdisciplinary teams.
  • Strong project management, organizational skills and leadership.

Language Requirements

  • English: B2 – Intermediate (Independent)
  • German: B2 – Intermediate (Independent)
  • Mandarin: Advantageous
  • Other Eu languages: Advantageous

Location & Working Conditions

  • Primary Office: Frankfurt, Germany
  • Willingness to travel occasionally to support engagements in UK, Europe and Taiwan

Education

Work Experience

Language

Skills

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