General Manager

vor 7 Stunden

Hamburg, Hamburg, Deutschland The Hoxton Vollzeit

The Hoxton is coming to Hamburg, Germany

The Hoxton, Hamburg will be home to 188 bedrooms of varying sizes, a rooftop restaurant and a lobby bar, a ground-floor restaurant, as well as our distinctive meeting & events space, The Apartment.

We are now looking for an experienced General Manager to join us and play a crucial role in the successful launch of our hotel, restaurants, and bars.

You will be responsible for leading in our pre-opening period, to help shape the strategy for our newest property and thereafter take responsibility for the day-to-day management of a successful Hox operation and team.

What you'll do...

  • Take full responsibility for the commercial success and overall performance of the property; from P&L, through to budgets, through to planning and forecasting (and re-forecasting).
  • Lead by example in creating a brilliant experience for our guests that exceeds their expectations and builds a great reputation for our properties
  • To achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors
  • Make sure our brand standards are properly brought to life and to think outside of the box in how we ground the brand in the local market
  • Make our own people a real focus, creating an environment where they feel supported, have opportunities to grow, and enjoy what they do
  • Play a key role in managing the relationship with the central teams and owners.

What we're looking

  • A strong hotel operator with local and international experience. If you have previously done an opening, that would be ideal
  • Comfortable handling all commercial aspects, including F&B, and able to strike the balance between commercial decisions and doing what's right for the brand.
  • Passion for providing great guest experiences, rooted in high-quality service that feels natural
  • Someone who leads from the front – you're only as good as your team, know how to set standards, and motivate & develop those around you.
  • Good market & industry knowledge and connections that you can use to make sure the brand makes an impact
  • You're looking for a place where you and everyone can be themselves, no clones in suits here
  • You're not precious; we all leave our egos at the door and help get things done
  • You're up for doing things differently and trying (almost) everything once
  • If we got stuck in a lift together, we'd have a good time and share a few laughs

What's in it for you...

  • Join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand
  • The chance to challenge the norm and work in an environment that is both creative and rewarding
  • Become part of a team that's very passionate about creating great hospitality experiences and building a portfolio of brands
  • A competitive package and plenty of opportunity for development

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