Retail Area Manager

Title:
Area Manager

Reports to:
Head of Retail

Contract type:
Permanent

Hours:
Full-time- 35 hours p/w - Mon - Fri 9am to 5pm.

Time flexibility required. Some evening and weekend will be required

Location:
Field based role, covering Munster & Connacht based charity shops

Who we are:

Every three minutes, someone in Ireland hears the words 'You've got cancer'. At the Irish Cancer Society, we understand the physical, emotional and financial impact a cancer diagnosis brings. And we are determined to do everything we can to help.

As Ireland's leading cancer charity, we work across every area of cancer – from prevention and early detection, through to end-of-life care. We make a positive impact for people affected by cancer every day: investing in life-saving and life-changing research; providing practical, financial and emotional supports; and driving improvements in public cancer services.

What you'll do:

As an Area Manager, you will play a crucial role within the Retail Team. You will be responsible for the management of 10 of the Society's charity shop teams, including Managers, Assistants, Volunteers and CE Scheme participants.

Key responsibilities:

Financial

• Maximise ICS retail revenue by maintaining high retail standards, ensuring adequate stock and supporting shop teams in creating new retail opportunities.
• Develop a shops revenue programme, financial goals, sales and profit plan, and objectives in support of the overall ICS revenue strategy.
• Ensure that annual budgets are achieved through planned sales initiatives and responsible cost control.
• Implement and monitor cash control policies and procedures, to ensure accurate financial records and reporting.

Operational and management

• Work closely with shop teams and others as needed to ensure achievement of retail objectives and organisational priorities and strategic goals.
• Build and maintain strong relationships with internal teams, external partners, and beneficiaries to promote collaboration and successful delivery.
• Support change management activities within the fundraising team to facilitate adoption of new processes or systems.
• Ensure adherence to organisational policies, standards, and best practices relating to charity retail.
• Build, inspire and lead a high-performing team to support the delivery of retail goals.
• Work with the Head of Retail to ensure adequate staffing levels, recruiting, developing and managing the shops/retail/distribution team, including temporary staff as required.
• Ensure compliance with health and safety across all shops, ensuring they operate in line with best practice and Society policies at all times, maintaining up to date documentation and reporting as required.

Continuous Improvement and Capability Building

• Identify opportunities to improve the Society's retail offering, sharing lessons learned and best practices.
• Participate in training and development activities to enhance retail management skills and sector knowledge
• Actively engage with Charity Retail Ireland to maintain awareness of competitor activity and emerging opportunities.
• Undertake other duties as required to support the successful delivery of the organisation's strategic objectives.

This job description is not exhaustive; it merely acts as a guide and may be amended to meet the changing requirements of the Society at any time after discussion with the post holder.

Who you are:

• You are a
  highly organised
  , detail-oriented retail professional, passionate about delivering results that make a difference and comfortable managing
  multiple priorities
  and deadlines.
• You have
  strong relationship skills
  , with the ability to motivate retail teams to achieve and maintain industry leading standards.
• You
  communicate
  clearly and confidently with a variety of audiences, adapting your style to engage effectively at all levels.
• You are
  proactive, flexible, and resilient
  , capable of managing competing priorities and navigating complex challenges, with a
  collaborative
  approach to work.
• You share a
  strong commitment
  to the organisation's mission and values and working in the not-for-profit sector.
• You have a
  full, clean driving licence
  and access to transport to enable you to fulfil the travel requirement of the role

Your qualifications and experience:

Required:

• Minimum of 3 years' retail management experience in a multi-site retail business.
• Relevant and demonstrable line management experience.
• Proven experience meeting financial income targets and deadlines.
• Self-starter with initiative and ability to think creatively and identify and negotiate opportunities.
• Self-directed with a demonstrable ability to work independently.
• Diplomatic and tactful with the ability to build and maintain relationships.
• A team player with an open attitude and flexibility to work in a fast-paced dynamic environment.
• Computer literate including use of databases and Microsoft Office suite.

Desired

• Experience of working in the not-for-profit retail sector.

The closing date for applications is Thursday 27th November 2025

Please note all CVs are logged through a third-party system for processing

The Irish Cancer Society is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We know that the more inclusive we are, the better our work will be.

WE DO NOT REQUIRE THE ASSISTANCE OF AGENCIES

Some of our benefits:

• 23 days Annual Leave a year or Pro Rata equivalent, plus public holidays, Good Friday and Christmas Eve (if it falls on a working day)
• Service Days - Additional days awarded to reflect long service with the Society.
• Sick Pay Scheme (following Probationary period)
• Defined Contribution Pension Scheme
• Group membership for VHI and HSF (health plans)
• Bus/Rail Ticket Scheme and Cycle to Work Scheme
• Death In Service Benefit (from commencement of employment)
• Paid Family Leave (Maternity, Paternity, Adoptive, Force Majeure and compassionate Leave)
• Learning and Development Programmes
• Educational Assistance (Study and Examination Leave)
• Employee Assistance Programme (EAP)
• Optional Flu vaccine provided