Senior Community Manager
vor 19 Stunden
Your mission
Freaks 4U Gaming is seeking experienced and empathetic Senior Community Manager who bring strategic vision, strong communication skills, and a deep passion for gaming and esports. In this role, you will take the lead in building and nurturing our communities, developing cross-platform engagement strategies, and fostering an inclusive and loyal fanbase. You'll collaborate closely with internal teams such as Product Management and Publisher Relations, ensuring that the voice of the community is embedded into all our projects. This position is based on-site at our Berlin-Spandau headquarters.
Key Responsibilities:Develop and implement community strategies across various platforms (e.g., Discord, Twitch, forums)
Build, manage, and moderate active gaming and esports communities
Plan and execute community activities such as contests, events, and challenges
Monitor and analyze community sentiment, feedback, and trends to inform strategic decisions
Collaborate with internal teams to integrate community insights into content, product development, and campaigns
Create community guidelines, playbooks, and best practices
Support the identification and engagement of brand ambassadors, influencers, and power users
Represent Freaks 4U Gaming at industry events and serve as a spokesperson to our community
Your profile
Required:
At least 5 years of experience in community management, ideally within gaming, esports, or media environments
Proven track record in building and maintaining active online communities
Ability to translate community insights into actionable strategy
Strong understanding of community platforms, tools, and mechanics
Experience in developing and executing community strategies and campaigns
- Fluency in German and English – you know how to adapt tone and language to different audiences
Preferred:
Hands-on experience with tools such as Discord, Twitch, Jira, Confluence, and CRM systems
Knowledge in analyzing community data and creating detailed reports
Experience collaborating with influencers and content creators
A genuine passion for gaming and deep understanding of esports culture
Your Benefits
- Hybrid Work Model: Set office days from Tuesday to Thursday combined with the flexibility of remote work.
- Travel & Meal Subsidies: We support your daily expenses—whether on the go or at the office.
- Fresh Lunch on Office Days: Enjoy group lunches on Tuesdays and Thursdays at the office.
- Modern Kitchens: Fully equipped kitchens perfect for lunch breaks or snacks.
- Tax-Free Perks: Benefit from extras like Pluxee credits or an Urban Sports Club membership.
- Free Parking with EV Charging: Free on-site parking—including electric vehicle charging stations.
- Community & Fun: From after-work BBQs on the rooftop terrace to relaxed game nights—team culture is a priority here.
- Perfect Connectivity—Even After Hours: Our offices offer ultra-fast internet, perfect for gaming after work.
Interested?
We look forward to receiving your resume and relevant certificates, along with your earliest possible start date and salary expectations via our application form (please no Word or ZIP files).
Your contacts are Karen Cordle and Jasmina Schneider.
Additionally we look forward to receive a creative gaming CV and your favourite meme.
Freaks 4U Gaming GmbH / An der Spreeschanze 10 / 13599 Berlin
About us
Freaks 4U Gaming is an international esports and gaming agency with around 100 employees and offices in Berlin, Cologne, Serbia, the USA, and Taiwan. As a full-service provider, we deliver tailored solutions in strategic consulting, community management, campaign development, and tournament organization. Our in-house content productions set industry standards – with over 5,000 m² of studio space, state-of-the-art technology, and an experienced team, we create high-end live productions and compelling content for global audiences. Together with leading brands, we are shaping the future of gaming – professionally, passionately, and inclusively
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