Travel Admin

vor 9 Stunden

Frankfurt am Main, Hessen, Deutschland Micro IT Global Vollzeit 35.000 € - 55.000 € pro Jahr
Main Responsibilities

As Travel Administrator you will concentrate your activities on the following:

Validation of business travel expense claims:

  • Uploading of invoices
  • Validation of expenses for accuracy and compliance
  • Follow-up with travellers via telephone and email
  • Tracking of communications
  • Follow-up/clarifications with 2nd line support
  • Processing of the claims in SAP
  • Verification and clearing of credit card payments in SAP

Provide overflow/peak support to the FM Service Desk

  • Handling the switchboard internal/external calls
  • Creation of tickets for all service providers
  • Timely coordination of incoming emails and phone calls
  • Provision of assistance to the employees on finding information related to daily processes
  • Acting as a bridge between employees and service providers
  • Handling of Lost and Found items.

Please note: This position is offered as a fixed-term contract with an ending date of 31/08/2023.

There is a potential for a further extension/permanent contract.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

  • Secondary school graduation (preferably high school graduation/Abitur) plus professional education;
  • Minimum 3 years of relevant professional experience and in case of existing academic study, 2 years of professional experience;
  • Basic knowledge of Facility Management standards e.g. GEFMA;
  • Basic knowledge of Ticket systems or CAFM software e.g.Planon;
  • Basic knowledge of Switchboard systems e.g. PeterConnects;
  • Basic knowledge in travel modules in ERP system, e.g. SAP Travel module;
  • Good knowledge of MS Office (Outlook, Word, Excel);
  • Very good communication and customer service skills;
  • English skills level C1 (according to the "self-assessment grid" available on the Europass web site ).
  • German language skills a plus.

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