Lead Business Analyst

vor 21 Stunden

Frankfurt am Main, Hessen, Deutschland BlueRose Technologies Vollzeit 60.000 € - 120.000 € pro Jahr

Job title: Pega Lead Business Analyst/Project Manager- German speaker

Location: Frankfurt, Germany (Remote work, client office visit once in a month)

Type: Contract /Permanent

Language Requirement: C1/C2 German and English speaker

Summary of Position

  • The Lead Business Analyst (BA) gathers, analyses, and documents business requirements for Pega CDH solutions, ensuring clarity, feasibility, and traceability across the delivery lifecycle.
  • The BA bridges business stakeholders and technical teams to support successful CDH implementations.

Key Responsibilities

Requirements & Analysis

  • Facilitate workshops to capture business goals, customer journeys, and personalization needs
  • Document functional requirements including eligibility, suitability, engagement policies, arbitration outcomes, and treatment logic
  • Translate requirements into clear user stories and acceptance criteria

Solution Design Support

  • Partner with architects to define CDH action structures, strategy logic, and data requirements
  • Produce functional specifications, process flows, wireframes, and interface designs
  • Validate proposed solutions with business and technology stakeholders

UAT & Release Support

  • Develop UAT plans, scenarios, and test data aligned with business rules
  • Support testers and business users during acceptance testing
  • Facilitate issue triage and requirement refinements

Documentation & Client Support

  • Maintain requirements traceability and post-implementation reference materials
  • Provide functional support for production issues and enhancements

Required Experience & Skills

  • 5–8 years of business analysis experience in technology or CRM/MarTech environments
  • Strong experience documenting functional requirements and process flows
  • Knowledge of SDLC, Agile methodology, and user-centered design
  • Excellent communication and facilitation skills

Preferred

  • Experience with Pega CDH or other decisioning/marketing platforms
  • SQL knowledge helpful

Personal Attributes

  • Detail-oriented, analytical, organized, collaborative, and skilled at simplifying complex topics

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