Sales Operations Business Partner

The Red Hat Europe, the Middle East, and Africa (EMEA) Sales Operations team is looking for a Sales Operations Analyst to join us anywhere in EMEA. In this role, you will support the Sales team, reducing inefficiencies and allowing the team to promote revenue and enhance Red Hat's competitive position in the market. You will also lead and manage programs and projects of the Sales team. You will work closely with sponsors, project owners, cross-functional teams, and other stakeholders to define deliverables and manage tasks, resources, costs, and progress. As a Sales Operations Analyst, you'll provide updates in review meetings and quarterly business reviews, provide strategy progress reports, and propose corrective action. Successful applicants must reside in a country where Red Hat is registered to do business.

What will you do:

• Be the trusted advisor to the Sales Leadership team 

• Provide operational support to the planning, forecasting, and pipeline management

• Prepare strategy updates, define metrics, and implement a monitoring mechanism

• Identify the goals, objectives, and scope of projects while working with relevant leaders and stakeholders

• Facilitate, specify, document, and deliver business requirements to management and functional areas to identify resource requirements, costs, and delivery schedules

• Handle project management issues like project ownership and planning, project integration and adoption, reporting, and post-mortem

• Develop and maintain a thorough knowledge of the existing business processes and 

• capabilities

• Propose process management improvements and guide their development and adoption

• Provide effective and consistent communication between management, associates, and other business partners

• Define requirements for and provide analytics to support decision making

• Support, guide, and maintain the sales methodology and escalations

What will you bring:

• 5+ years of work experience in sales or sales-related roles; international experience and in the software industry is a plus

• Experience working with multiple projects in a matrix environment

• Excellent verbal and written communication skills in German and English;

• Process improvement experience

• Excellent business intelligence and good analytical skills

• Excellent skills with tools like Excel and customer relationship management (CRM) tools like Salesforce; Tableau skills are a plus

• Excellent persuasive communication skills with ability to persuade associates at all levels of an organization

• Excellent collaboration and problem-solving skills

• Clear and effective English communication skills

• University degree; MBA in project management is a plus

#LI-NG1

About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application- General inquiries, such as those regarding the status of a job application, will not receive a reply.

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