Customer Service Sales Representative

Vor 3 Tagen

BerlinMitte, Deutschland Mac Placements Vollzeit

**Your Role as Customer Service Sales Representative Fiji**:

- Work for a prestigious airline brand.
- Above Fiji Market
- Basic Salary.
- Assisting passengers/travel agents with flight bookings and queries relating to their travel in German & English.
- Work on renowned airline reservations systems.
- Full product and systems training provided.
- Daily interaction with international passengers.
- Experience our multi-cultural work environment with colleagues from all over the world.

**Working hours**:

- Full-time contract which is a minimum of 42.5 hours a week to a maximum of 48 hours per week.
- Rotational Shifts (Day Shifts, night shifts, weekends and public holidays)

**Salary details**:
1. Basic Salary: FJD15,000 Per annuM/FJD1150 per month.

2. Transport to/from work at specific pick/drop-off points.

3. Accommodation in the Employer staff apartments.

4. Subsidized meals at a choice of 2 canteens at work.

5. Variable earnings:
Ø OT (1.5 x normal rate for the first 3 hours, and double time for hours worked after)

Ø Public Holidays (2 x normal rate)

6. Other Incentives offered:
Ø Perfect Attendance Bonus per month depending on attendance.

7. Ø Perfect Quality Bonus per month depending on call quality

9. Visa assistance and costs covered for Work permit fees.

10. Non-return economy class Air Ticket to Fiji prior to the commencement of Fixed term contract.

11. Visa assistance and costs covered for Work permit fees.

13. 5 Travel days - one-off benefit of 5 travel days for long haul travel for contract renewals.

14. Economy Air Ticket - upon completion of the term of the contract should either party does not wish to renew the contract the employee will be provided with a non-return economy class ticket.

**Future Opportunities**:

- Promotion and Career Advancement - 100% of all Team Leads, Quality Analysts and Managers were promoted internally and started as agents
- Potential Opportunities to visit our international clients/and or one of our global locations for top performance. This is based on the different agreements we have with our business clients.
- Various Training, Refreshers and Upskilling offered.
- Rewards & Recognition - Performance Bonus, Team Incentive Budget

**Job Type**: Contract
Contract length: 24 months

**Salary**: 650.00€ per month

COVID-19 considerations:
Ability to commute/relocate:

- Berlin-Mitte: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Language**:

- German (required)

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