Servicenow Architect

Overall Experience (in yrs.) 10+Yrs.
Location Germany

Skill Summary
Technical skills (Required - Mandatory) ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open Source solutions
Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified
Expert Proficiency of working with ServiceNow platform for Global Customers
Design Frameworks and Methodologies; Non Functional Requirements
Architecture definition, design and development tools
Scripting, COTS, TMF standards like SID, eTOM, TAM

Technical skills (Required - Nice to have) ServiceNow SecOps
Language skills needed English
People skills Lead a Architect team of 5 and 20-25 Senior Developers/Developers
Soft skills
- Experience in running operations with ITIL processes / ITIL certified.
- Excellent Analytical and troubleshooting skill.
- Excellent in Verbal, written communication.
- Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
- Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands.
- Experienced in running operations following ITIL processes.
- Experienced in writing RFPs solutions and presentations during client visits.
- Experience with leading a geographically separated customers and onshore/offshore teams
- Cross functional Knowledge on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information.

Area of responsibilities Skill Level
- Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization.
- define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain.
- Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide.
- Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
- Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems.
- Experience designing and implementing client facing solutions leveraging involving ServiceNow.
- Experience of performance compliant design, sustainable solution architecture
- Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions
- Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.
- Design and develop ServiceNow data model to support process integrations
- Ability to understand ServiceNow lifecycle, multitask, time management skills
- Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments.
- Business analysis and requirements gathering abilities.
- Ability to learn technology quickly through instruction and self-training
- Practical experience with agile methodologies/tools Expert

Mid-level

**Job Types**: Full-time, Contract
Contract length: 6 months

**Salary**: 650.00€ per day

Ability to commute/relocate:

- Frankfurt: Reliably commute or planning to relocate before starting work (preferred)