Coordinator Distribution Technology
vor 7 Stunden
Coordinator Distribution Technology (M/F/d)
- Berlin_
IN A NUTSHELL
As Coordinator Distribution Technology you use your passion for Distribution systems and technology to support our member hotels in building their online presence. You will implement our member hotels in all relevant systems and further train and support on-property staff in using and maintaining the systems, strategic planning, auditing and pricing. Reporting to the Manager of Distribution you contribute to executing the operational distribution strategy while ensuring highest levels of customer support and satisfaction.
TASKS & RESPONSIBILITIES
- Manage a continuously optimization member hotels and the implementation of new member hotels in the Central Reservations System
- Manage the conversion of existing member hotels to a different business model
- Assist member hotels in solving distribution-related issues across all channels
- Conduct system trainings for new and existing member hotels on all aspects related to the central reservation system, interfaces or booking engines
- Exercise operational trouble shooting and resolve issues with member hotels, travel agents, or guests
- Manage and monitor the different distribution channels connected to the CRS such as OTA's, GDS's, IDS, Booking Engines, etc.
- Manage channel implementation
- Load rates in the various systems and support the hotels in maintaining the Design Hotel system environment
- Manage ad hoc distribution-related projects
- Provide general departmental support
EXPERIENCE & MINDSET
- Team player with excellent English written and verbal communication skills
- Experience within hospitality industry is a plus
- Creativity and attention for detail
- Excellent time management skills and ability to multi-task and prioritize work
- Ability to work effectively and independently with strong commitment to teamwork
- Excellent problem-solving and multitasking skills
- Strong analytical and administrative skills
- Proficiency in MS office (especially Excel) and experience working with Keynote beneficial
- Technically savvy and have an understanding of the operations of a variety of systems, such as distribution channels, online reservation systems and revenue management systems
PERKS & BENEFITS
- A great experience in the niche market of luxury boutique hotels
- Working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels located in the creative Media Spree area in Berlin
- Great benefits at member hotels and brand partners from employee discounts to special offers
- Career development opportunities, internal coachings and trainings, regular feedback
ABOUT DESIGN HOTELS
The company has its headquarters in Berlin and branches in Los Angeles, New York and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio.
Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only.
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