Valet Supervisor
Vor 7 Tagen
**Company Overview**:
Eminent Valet Company is a leading provider of valet services with a reputation for delivering exceptional customer experiences. As we expand into the German market, we are seeking a dedicated and professional Valet Supervisor to oversee operations in Frankfurt.
**Position Summary**:
The Valet Supervisor will lead a team of valet attendants, ensuring high-quality service, efficient operations, and compliance with company policies and German regulations. This role requires exceptional leadership skills, attention to detail, and a commitment to customer satisfaction.
**Key Responsibilities**:
- Supervise and manage a team of valet attendants, including scheduling and performance monitoring.
- Ensure all vehicles are handled with care and parked/retrieved efficiently.
- Provide exceptional customer service, addressing client inquiries and resolving issues promptly.
- Oversee daily operations, ensuring compliance with safety regulations and company standards.
- Train new team members on procedures, safety protocols, and customer service expectations.
- Maintain accurate records of service transactions, reports, and staff performance.
**Requirements**:
**What we are looking for**:
- Minimum of 2 years of experience in a supervisory role, preferably in the hospitality or automotive industry.
- Valid German driver's license (Class B) and a clean driving record.
- Fluency in German and English is a must.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and handle high-pressure situations.
**Benefits**
**What We Offer**:
- Competitive salary, commensurate with experience.
- Opportunities for growth and development within the company.
- A dynamic work environment in the heart of Frankfurt.