Sre and Production

Description

About Hex Trust

Hex Trust is Asia’s leading provider of digital asset custody solutions for Banks & Financial Institutions, using leading-edge Blockchain technology. Led by innovators from the financial services industry, Hex Trust has built a proprietary platform that delivers a new way for financial institutions, asset managers, and corporations to safely and efficiently operate in the Blockchain ecosystem. Institutional adoption of digital assets and DeFi requires a fundamental shift in the way banks and financial institutions operate. Hex Trust is the link that connects the traditional financial world to the digital assets ecosystem.

Position Summary

Responsible for monitoring the digital asset custody technology stack to ensure the stack is operational 24x7, stable and has sufficient capacity. Provide timely root cause analysis of platform incidents so we can quickly restore normal operation. Building out automated solutions for complex operational problems using industry best practice and cloud native technologies. Actively seek out innovative solutions towards operational excellence and coordinate proactively with development, operations, and the wider platform team to improve system availability, security, performance, and maintainability.

**Responsibilities**:

- Ensure continuous, scalable and robust operation of our production environments.
- Collaborate closely with the development teams in a fast-paced delivery environment to foster SRE mindset as part of the software development process.
- Codify and rollout shared tooling and process/service to enable development teams continuously deliver new features while improving non-functional requirements such as system availability, security, performance, and maintainability.
- Working with development and DevOps to ensure the appropriate level of component redundancy and infrastructure capacity is in place.
- Proactively analyse events and provide ongoing recommendations to incorporate process improvements to prevent service impacting incidents.
- Manage Level 1 through to Level 3 production support.

**Requirements**:

- 3 to 5+ years in SRE or Production Support within experience in the financial industry, or managing business critical systems requiring 99.9% uptime.
- Expert proficiency in Linux, Shell Scripting, Monitoring and Instrumentation tools.
- Comfortable working with developer tools such as GIT, Asana, JIRA and Notion.
- Familiar with Node JS, Python, MariaDB/MySQL and managing automated build/deployment pipelines (e.g. GitLab, Ansible, Nomad).
- Knowledge of the FIX standard.
- Strong problem-solving skills and be a confident communicator.
- Ability to work independently and comfortable to tight schedules.
- Excellent oral and written communication in English.

**Benefits**:
Make a difference and get yourself noticed in a rapidly growing company, providing multiple opportunities for career and personal development. We are a dynamic, multi-cultural team of smart, motivated people based in offices across Hong Kong, Singapore and Vietnam. We’ll give you tough challenges, while offering rewarding results to match, as well as regular team and social events and flexible working arrangements when needed.

**Diverse and inclusive team**: A diverse and international team who come from over 15 countries with diversity of both thought and background on a mission to disrupt the digital asset industry. We support each other and take pride in our achievements. We attract talent from well known global multinational companies and institutions.

**Ownership & learning-curve**: Opportunity to make an active contribution to the growth story of one of the leading disruptors in the FinTech industry.

**Communication**: We treat our staff like owners by being open, transparent, and providing regular communication about our direction and progress. We provide regular insight into decision making, strategy, and corporate-wide objectives and key results progress so that each of our employees is aligned and empowered. And we constantly strive to improve how we can communicate more effectively.

**Office**: We offer both the flexibility to work remotely or from our modern offices in the central business hubs of Hong Kong, Singapore and Vietnam.

Hex Trust is an equal opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.