Global Account Director

**Overview**

Microsoft is seeking a visionary Global Account Director to lead one of our most strategic global ISV partners and customers with headquarters in Germany.

In this role, you will:

- Drive executive-level engagement and strategic planning for a multi-billion-dollar account.
- Shape digital transformation strategies that influence global markets.
- Lead through influence, managing direct reports and a broad virtual global community across engineering, sales, and partner teams.

You will orchestrate cross-functional teams, inspire senior executives, and foster collaboration across global communities to deliver breakthrough and market making outcomes.

Your leadership will unlock new revenue streams, accelerate co-innovation, and position Microsoft as the trusted advisor for enterprise transformation.
**Responsibilities**
**Accelerating Growth**

- Leverages deep industry and technology market expertise to proactively lead teams in identifying solutions that drive new opportunities aligned with the global strategic account’s needs.
- Establishes Microsoft as a trusted, technology-driven thought leader by driving meaningful engagement with key executive stakeholders and representing the company at key customer forums. Pursues strategic relevance with the customer by tailoring engagement strategies and sharing best practices across teams.
- Coaches the global account team to consider global perspectives and adapt to local regulatory and policy environments. Develops and promotes customer references for landmark successes to showcase Microsoft’s value. Sets clear expectations for teams to drive digital and AI transformation, ensuring value realization for the account through the adoption of innovative solutions.
- Orchestrates collaboration across internal and external partners, leveraging technology experts to accelerate transformation. Guides teams in implementing scalable go-to-market strategies that maximize revenue and growth. Holds teams accountable for using market insights and digital assets to solve business challenges and expand relationships. Empowers team to engage key influencers and utilize available programs to drive the account’s investment and partnership with Microsoft.

**Driving Success with and Through Others**

- Promotes a culture of inclusion, learning, and high performance by hiring, developing and rewarding diverse talent. Inspires and unites managers and teams, fostering collaboration and accountability.
- Builds and maintains a broad executive and partner network to accelerate strategic partnerships. Creates and Manages stakeholder and account governance model at all levels of both Microsoft and the customer. Drives long term customer and partner relationships, ensuring continuous engagement and future planning.
- Leads business planning and alignment across segments and teams, setting clear expectations and holding teams accountable for results. Champions integration and collaboration, sharing best practices and a global perspective to manage priorities and reduce complexity. Provides clarity by defining shared priorities and impactful outcomes across the organization.
- Coaches teams to develop and execute strategies that meet both the customer and Microsoft objectives. Ensures scalable go-to
- market strategies based on mutual business needs. Maintains a high level of accountability and models inclusive leadership behaviors**.**

**Leading and Transforming the Business**

- Defines and implements strategies for long-term customer value and satisfaction, driving new revenue and business growth. Holds teams accountable for delivering customer value, coaching them on best practices and survey insights. Aligns executives on improvement areas to enhance customer satisfaction.
- Builds and leverages executive relationships to understand business drivers and align customer and partner models with Microsoft’s needs. Manages a portfolio of strategic partners (GSIs, ISVs) and fosters cross-team engagement.
- Develops and executes go-to-market sales strategies tailored to Microsoft and customer priorities, coaching managers to drive sales, consumption, and AI transformation. Leads by example, building trust and high-value engagements, while developing and attracting talent.
- Oversees customer planning and orchestrates teams to deliver end-to-end value realization. Sets long-term goals, ensuring teams capitalize on opportunities and execute market strategies while at the same time driving rigorous execution to meet monthly and quarterly revenue objectives across solution areas.
- Aligns business direction across segments, driving revenue growth and transformation by proactively addressing business needs. Orchestrates internal collaboration, holds teams accountable, and secures buy-in from leaders to achieve shared objectives.
- Champions change adoption, leveraging insights and established systems to drive impactful outcomes, market share growth, and consistent customer planning