Customer Success Associate Dach
Vor 3 Tagen
**LeanIX aims to become the "Google Maps for Software"** LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 850+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a **Customer Success **Associate** to join our growing team and guide customers through their journey, making them successful. Are you passionate about IT and how it enables modern businesses to grow? Do you share the mindset of being customer-first, striving for excellence while winning & losing as a team? Then it is worth reading on Closely aligned with your customers and our Customer Success-, Sales-, Professional Services-, Product-, Marketing - and Partner Management teams, you will be working on delivering continuous value. As a Customer Success Associate at LeanIX you create an impact having exceptional analytical and advisory skills to support our customers in the best way possible. You will take on full responsibility for Enterprise customers along their journey - from onboarding to adoption, expansion, and renewal. **Customer Success Associate - Enterprise (f/m/d)** Connected remote, based close to one of our offices in Germany (Bonn, Munich). WHAT IS WAITING FOR YOU? - Working within a great team, supporting, and motivating each other in a culture that welcomes feedback and failure while celebrating our successes - Take on full responsibility for your 35-40 Enterprise customers based in DACH - Build and strengthen relationships with your customers to become their trusted advisor - Develop and expand your accounts by driving product adoption to ensure value add - Work with state-of-the-art Customer Success tools (Gainsight, Salesforce) backed by a Customer Success Operations team - Add your style to a global, diverse team LeanIX, a fast-growing tech company and leader in the Enterprise Architecture category WHAT ARE WE LOOKING FOR? - 1-2 years of experience in in a customer-facing role in the B2B SaaS industry (or related business), preferably in the domain of Enterprise Architecture - Understanding of IT Management and Software Development/Operations in Enterprise organizations - Ability and experience to structure and prioritise your work and work of others - 1+ year working knowledge with Customer Success tools, e.g., Gainsight is a plus - Fluent in German & English
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Customer Success Associate
vor 1 Woche
Bonn, Deutschland LeanIX GmbH VollzeitLeanIX, an SAP Company enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers. We are looking for a Customer Success Associate to join our growing team and guide customers through their journey, making them successful. Are you passionate about IT and how it...
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Customer Success Specialist
vor 1 Woche
Bonn, Deutschland OEConnection VollzeitSince the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions. Position Summary We are seeking an ambitious and motivated individual to join our Customer...
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Client Success Associate
Vor 4 Tagen
Bonn, Deutschland Circus SE VollzeitOur MissionAt Circus, we’re redefining food with autonomous kitchens powered by robotics and AI. From culinary creation to production and operations, everything runs on seamlessly integrated automation.We’re rolling out our robotic kitchen systems across Germany, together with some of the country’s leading partners in retail and food. To make it...
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Customer Success Working Student
Vor 7 Tagen
Bonn, Deutschland LeanIX Jobs Vollzeit**LeanIX aims to become the "Google Maps for Software"** LeanIX enables organisations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 900+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a **Customer Success Working Student...
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Customer Success Working Student
vor 1 Woche
Bonn, Deutschland LeanIX GmbH VollzeitLeanIX, an SAP Company enables organisations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers with Enterprise Architecture Management. We are looking for a Customer Success Working Student to join our growing team and support our Customer Success Team in guiding customers...
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Customer Success Manager
Vor 3 Tagen
Bonn, Deutschland DeepUp GmbH VollzeitYour missionCustomer Care: You are responsible for maintaining our B2B customer relationships from the moment the contract is signed - you always pursue the mission of building long-term and sustainable customer relationships. Discovery Expert: Through your proactive communication with our customers, you quickly recognize their wishes and requirements in...
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Bonn, Deutschland Trimble Inc. VollzeitDer/Die Technische Customer Success ManagerIn konzentriert sich darauf, ausgewählte deutschsprachige Kunden zu stärken, um sie zu binden und auszubauen, indem ein hohes Maß an Kundenengagement und -zufriedenheit gewährleistet wird. Diese(r) CSM soll die Wertversprechen angemessen vermitteln, der ständige Ansprechpartner und interne Fürsprecher für den...
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Customer Service Associate
vor 1 Woche
Bonn, Deutschland Sirtex Vollzeit**Company Description** Sirtex Medical is a global leader in healthcare, with offices in the U.S., Australia, Germany, and Singapore, dedicated to improving patient outcomes. Our mission is to be at the forefront of mínimally invasive cancer and embolization therapies. By partnering with physicians, we aim to provide innovative products that enhance patient...
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Customer Success Manager
Vor 3 Tagen
Bonn, Deutschland DeepUp GmbH VollzeitSchon mal vom Schreibtisch aus in eine Baugrube geschaut? Denn wir bei DeepUp erfassen und dokumentieren mittels unserer hochauflösenden 3D-Scan-Technologie die Realität des Netzausbaus in as-built-Qualität. Kurz und knapp: Wir revolutionieren die unterirdische Netzinfrastruktur. Durch unsere vielseitige Produktvision bieten sich Dir unzählige...
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Customer Success Manager
Vor 4 Tagen
Bonn, Deutschland DeepUp GmbH VollzeitDas erwartet Dich bei unsKundenbetreuung: Ab Vertragsabschluss liegt die Pflege unserer B2B-Kundenbeziehungen in Deiner Verantwortung - Du verfolgst stets die Mission langfristige und nachhaltige Kundenbeziehungen aufzubauen. Discovery Expert: Durch Deine proaktive Kommunikation mit unseren Kunden erkennst Du schnell ihre Wünsche und Bedürfnisse, um...
