Working Student Customer Service Contact

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

**Would you like to shape the future of intelligent mobility together with us? Become part of our VALEO team and revolutionize the experience of autonomous and connected driving.**

We are looking for YOU as **Working Student Customer Service Contact (M/F/d)**for our location in Friedrichsdorf.

**These challenges await you**:

- Recognize and manage all demands for products from customers by driving Sales and operation plan and Master production Schedules
- Upon receiving of the customer schedules (via EDI, webEDI or paper), ensure that the Customer requirements are integrated into the system
- Identify & highlight large order variations between the schedules that were forecasted by the Customer
- Follow the complete Supply Chain (procurement, production, and shipping)
- Manage co-operation and logistics issues with logistics external platforms
- Make sure from the complete customer demand (date & quantity), that this demand will be met
- Ensure that the internal scheduling has been launched, taking into account the Customers’ priorities
- Alert sales in the event of a crisis (Customer or internal), to define priorities with the Customer & internally

**You inspire us with that**:

- Enrolled in a degree program, ideally in Business Administration, Communications or a related field
- Fluent in German and business-proficient in English
- Strong communication skills - both written and verbal
- Advanced proficiency in Google Sheets (Excel)
- Knowledge of SAP is a plus
- Service-oriented mindset, attention to detail, and a proactive approach

**Why Valeo**:
**At VALEO, we firmly believe that great technologies are born out of passion.**
- **Compensation package.**Performance-related salary components and company pension scheme (allowance).
- **Career development.**Scope to develop your own ideas as well as professional and personal development opportunities worldwide.
- **Benefits**. Allowances for sports, health, pension scheme, canteen, JobRad, free employee parking spaces, regular employee events and social support for a family-friendly environment.
- **Flexibility.**Working models that harmonize your professional and private life.
- **Work environment.**Flat hierarchies and modern working methods provide you with an innovative working environment.
- **The future.**We work together on the mobility trends of tomorrow.

**Good to know**:
**Follow us on**LinkedIn**and**Kununu****

**Job**:
Logistics Trainee/Apprentice/VIE
**Organization**:
Material Planning/Production Control
**Schedule**:
Full time
**Employee Status**:
Fixed Term (Fixed Term)

**Job Type**:
Fixed-Term Contract
**Job Posting Date**:
2025-08-13
- Join Us _
- Being part of our team, you will join: _
- _one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development _
- _a multi-cultural environment that values diversity and international collaboration _
- _more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth _
- _a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development _