Team Lead Sre

**Purchasing 4.0: Fully Digitized & Networked?**:
At Onventis we assign teams to work with the **customer needs**, we don't give them specific solutions to implement.
We strive to understand the problem first, LIVE it, and deliver the products that make a difference for our end users.
Being part of the journey to create the **products that customers love** and work with daily, is a great joy and experience.
You will make it happen as part of the **empowered team**, aligned with the business, autonomous enough to push back and make your own decisions, with a clear purpose in mind.
**We think it's fun to come to work every day, and we think you will too**

**Your job**:

- ** Team Building, Leadership, and Development**: Build and scale an effective SRE team responsible for managing platform operations across the organization, fostering a culture of continuous improvement and collaboration. Lead and mentor the team, conducting regular one-on-one meetings to provide feedback and performance evaluations. Set measurable goals for both team and individual growth, ensuring leadership development and operational excellence within the SRE team.
- ** SRE** Roadmap**: Develop and maintain a clear SRE roadmap aligned with business and technology strategy. Execute the roadmap by planning resources and initiating strategic projects to enhance infrastructure reliability and operational efficiency.
- ** Consolidate Operations**: Take ownership of operations across all product areas, including integrating operations from acquired companies to ensure seamless performance and reliability.
- ** Cloud Strategy and Operations**: Oversee the strategic direction and operational management of cloud infrastructure, ensuring scalable, secure, and efficient operations. Lead the planning and execution of phased migrations to Azure, aligning with long-term cloud strategies and ensuring mínimal disruption.
- ** BCDR** Planning**: Lead the improvement and ongoing maintenance of the Business Continuity and Disaster Recovery (BCDR) plan, ensuring robust mechanisms are in place to mitigate service disruptions and data loss.
- ** Monitoring and Observability**: Optimize existing monitoring solutions to enhance visibility and ensure proactive incident management. Take full accountability for the end-to-end monitoring lifecycle.
- ** Deployment Process Improvement**: Streamline and enhance deployment pipelines for greater efficiency, reliability, and speed. Ensure adherence to best practices and automation across environments.
- ** SRE** Metrics & Performance Indicators**: Implement and track key SRE metrics, including Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets, to quantitatively measure and improve system reliability.
- ** Incident Management**: Establish, refine, and oversee the incident management framework, ensuring a systematic approach to on-call rotation, incident detection, response, and post-mortem analysis.
- ** Risk Management**: Identify, assess, and mitigate operational risks, including security vulnerabilities, ensuring infrastructure is secure, compliant, and resilient to threats.
- ** Security Management**: Oversee the security posture of all infrastructure, ensuring that best practices and protective measures are implemented and maintained across systems.
- ** Ops Help Desk (OHD) Oversight**: Improve and manage the SRE Ops Help Desk process, establishing clear Service Level Agreements (SLAs) to ensure internal customer expectations are met. Continuously monitor and enhance help desk performance.
- ** Team Process Management**: Lead regular team planning sessions, retrospectives, and process refinements to foster continuous improvement, transparency, and the ability to adapt to organizational needs.
- ** On-Call Schedule Management**: Build and maintain the on-call schedule, ensuring adequate coverage, effective incident management, and balanced workloads for the team.
- ** Reporting**: Provide transparency and regular reports to leadership, ensuring visibility into SRE performance, incident trends, and team progress against strategic goals.
- ** Stakeholder and Partner Collaboration**: Serve as the primary point of contact with internal stakeholders, partners, and hardware vendors. Manage relationships and expectations, ensuring service delivery aligns with organizational needs.
- ** Documentation**: Ensure comprehensive documentation of systems, processes, and procedures to foster knowledge sharing and maintain operational consistency.

**Your Profile**:

- Proven experience in a senior SRE or similar leadership role, with a strong track record of managing and scaling technical teams.
- Extensive knowledge of SRE principles, cloud infrastructure (particularly Azure), and automation tools (CI/CD, GitOps, etc.).
- Strong leadership and communication skills, with the ability to inspire, mentor, and grow a high-performing technical team.
- Hands-on technical expertise in areas such as clou